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Broomall

    Center Manager - Broomall, United States - European Wax Center

    European Wax Center
    European Wax Center Broomall, United States

    5 days ago

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    Description
    Position Summary

    The Center Manager position has full revenue and operational responsibility for a Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.

    This Team Member Must uphold the Artemis Wax Core Values:
    • We are Team Players
    • We Play to Win
    • We Bring the Energy
    • We are Committed
    Responsibilities: Essential Job Functions

    Field and People Leadership
    • Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets
    • Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and
    • lead performance. Role models and holds the team accountable to Artemis Wax standards and protocols at all times.
    • Identify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with
    • beauty schools to drive Wax Specialist recruiting.
    • Train and role model the expected behaviors and processes put forward by European Wax Center
    • Effectively communicate and set direction with Center Team. Monitor performance, provide
    • recognition and feedback.
    • Manages and assists the team in ensuring a professional, clean, fully stocked and organized
    • Center that meets brand standards. This includes the lobby, public spaces, wax suites and restrooms.
    Business Expectations and Rhythms
    • Deliver and manage the Centers performance across revenue and KPI's.
    • Review and assess Center KPI's daily. Coach appropriate behaviors and plan accordingly.
    • Create effective action plans with Team to improve daily, weekly, monthly, and annual performance.
    • Deep mastery and coaching of sales and scripts
    • Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.
    • Lead and organize operations, center payroll, ordering and compliance.
    Education / Experience / Qualifications
    • 2 years of related and applicable management experience in a sales driver role
    • Bachelor's Degree or applicable related experience
    • Full proficiency of Microsoft Office Suite
    • Demonstrated results oriented leadership
    • Self-motivated and process focused
    • Team Member Centric
    • Outstanding communication skills
    • Fun. You must have fun.
    Work Environment
    • Must be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors.
    • Must be able to change activity frequently and cope with interruptions
    • Most work performed indoors. Temperature is moderate and controlled.
    • Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are
    • required. Length of time at these tasks varies from day to day.
    • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
    • Must be able to lift up to 50 lbs. occasionally
    • Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.


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