Territory Service Representative - Carlisle, United States - Novo Building Products

Novo Building Products Carlisle, United States

3 weeks ago

Description

** Territory Service Representative - $2000 Sign On Bonus****

**Job Category****:** Field Service **Requisition Number****:** ACCTS002481 Showing 1 location **Job Details**

**Description**

BASIC FUNCTION

The basic function of this position is to provide full store service to Empires National Home Center account, including: stocking all replenishment orders on a weekly basis, merchandising product within the stores (zone recovery), culling and writing credits for damaged or defective product, cycle / focus counts, controlling customer inventories for maximum turns with minimum stock-outs, recommending new products when appropriate, addressing customer concerns, and periodically conducting training on Empires products.

PRIMARY DUTIES AND ACTIVITIES

Travels to all assigned stores on a regular, pre-determined call schedule.

Stock replenishment orders within 36 hours of when they are delivered to store

Maintains appearance of Empires product in the store by cleaning, culling, placing suggested orders, preparing returns and credits and making sure point-of-purchase materials are up to date and in-place.

Manages strong relationships with store personnel (store management, red vest, MST, etc.)

Maintain accurate inventory by making Focus & Cycle Counts adjustments and/or notifying customers of necessary changes when appropriate.

Provides training to store personnel on Empire products and services.

Demonstrates high standards of conduct, professionalism, courtesy, ethics, and can do attitude when representing Empire.

Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.

Facilitate store reset activity with the NHC Store Planning Team as required.

Participates in special events held by customers (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, etc.).

Manages all expenses per Corporate Policies and Procedures.

Builds relationships with home center store management and employees

Service standards include:

Customer relationship and interaction

Cleanliness and presentation at point-of-purchase

Inventory accuracy and condition

Plan-o-gram integrity and performance

POSITION REQUIREMENTS

A valid un-restricted (other than for vision correction) drivers license.

High school diploma. Vocational training in construction skills and or inventory analysis helpful.

Evidence of current and on-going vehicle insurance coverage.

Good organizational, analytical, and time management skills.

Selling, communication and interpersonal skills. Must be fluent in English, both written and verbal. Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Excellent product knowledge. Building products/materials industry sales experience and/or retail experience (especially home center or lumberyard experience) is helpful.

Basic math skills.

Self-motivation (aggressiveness), self-direction and ability to work independently.

Ability to meet all the physical requirements

Ability to use a Pocket PC (NHC), computer and company email within 30 days of position assignment, and ability to learn additional computer skills as needed.

About the company:

Novo Building Products/Empire Moulding and Millwork is a leading manufacturer and distributor of moulding, stair parts, doors, and other specialty building products servicing building material dealers (lumberyards), door shops, retail home centers, and millwork manufacturers throughout the United States. The North American divisions includes Empire Moulding and Millwork, Southwest Moulding, Ornamental Mouldings, and LJ Smith.

We offer a comprehensive benefits package including: medical, dental and vision, PTO, paid holidays, and 401(k) with company match.

For more information please visit our website at:

NOVO Building Products is an Equal Employment Opportunity employer M/F/D/V

****Sign on bonus, in good standing, $2000 total**

$500-30 days

$500-90 days

$500-6 months

$500-1 year

#NHC

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Team Player****:** Works well as a member of a group

**:**

**Motivations**

**Preferred**

**Self-Starter****:** Inspired to perform without outside help

**:**

**Education**

**Preferred**

High School or better.

**Experience**

**Licenses & Certifications**

**Preferred**

Drivers License

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