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Fort Lauderdale

    Administrative Assistant I - Fort Lauderdale, United States - Nova Southeastern University

    Nova Southeastern University
    Nova Southeastern University Fort Lauderdale, United States

    2 days ago

    Default job background
    Full time
    Description

    Job Category:


    Non-Exempt Hiring Range:

    Pay Basis:
    Hourly
    Subject to Grant Funding?: No

    Essential Job Functions:
     1. Manages the telephone system, answers calls and delivers messages to appropriate recipients.

    2. Ensures that all safety and accident policies and procedures are in place and consistently followed by members and guests.

    3. Accommodates members and member guests. Listens to complaints. Responds and resolves or forwards to appropriate managers for follow up.

    4. Provides administrative support to Food and Beverage Manager, Special Event Director, Executive Chef and membership Liaison.

    5. Assists managers to create monthly calendars and flyers of other upcoming events and mails to members and guests. Is familiar with all events and menus.

    Assists Catering Department and Food & Beverage Manager with special orders for catered events such as invitations, floral and entertainment.

    Assists the Accounting Department with monthly mailing of members' invoices.

    6. Manages guest reservation system. Takes meal and dining reservations. Creates guests' personalized menus daily.

    7. Assists with mail, FedEx and UPS packages. Logs in all deliveries.

    8. Stages the reception area and foyer. Maintains a neat, upscale appearance.

    9. Performs other related duties as assigned or requested by supervisors/managers

    Marginal Job Functions:

    Required Knowledge, Skills, & Abilities:     1. Must be personable, friendly and possess good communication skills.

    2. Must be computer literate and be able to type at least 40 wpm.

    3. Must be able to meet deadlines and work under pressure.

    4. Must have previous customer service training and/or experience.

    5. Tech savvy with strong written and verbal communication skills

    6. Advanced knowledge of Microsoft Word and Excel with the ability to design spreadsheets and Word documents

    Job Requirements:


    Required Certifications/Licensures:

    Required Education:
     High School Diploma or Equivalent Major (if required):

    Required Experience:
     Minimum two (2) years administrative experience including customer service

    Preferred Qualifications: Experience at a private club or resort.

    Is this a safety sensitive position? Yes Background Screening Required? Yes Pre-Employment Conditions:

    Sensitivity Disclaimer:
     Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
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