- With a friendly disposition and tone, greets and checks in patients when they arrive to the office and/or guides patient through self-service kiosks.
- Maintains a high-level of customer service with patients and their family members, staff, and providers.
- Answers heavy volume of calls internally and incoming calls from referring providers; resolves call queries promptly.
- Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration.
- At time of service, ensures all insurance, personal and health information is verified. Scans insurance card and ID into patient's file.
- Responsible for out-bound calling regarding missed appointments, to follow-up with tasked messages, outreach, Medicare wellness visit scheduling, TransactRx authorizations and Arch-to-Arch. Graybill and SCMG referrals.
- Ensures smooth patient flow by monitoring daily scheduling, scanning lobby for waiting patients, and following-up with Back Office staff as needed. Straightens lobby area to ensure a positive and professional environment for patients.
- Collects patient insurance co-payments, co-insurance, deductibles, and prior balances as well as explains payment policy/billing procedures and patient financial responsibility.
- Prepares and files patient forms while protecting patient personal health information according to HIPAA requirements.
- Balances daily monies and receipts, ensures accuracy of batch summaries, and creates deposits.
- Makes recommendations to improve processes and procedures with a focus on improving patient flow, patient satisfaction, and quality.
- Monitors, manages, and routes patient portal messages.
- Serves as department receptionist for outside vendors and contractors.
- Completes other duties as assigned
-
Registered Veterinary Technician
6 days ago
Ethos Veterinary Health San Marcos, United States**Registered Veterinary Technician · - Surgery** · At Veterinary Specialty Hospital, our mission is to advance the veterinary profession through our leadership in medicine, education, business, and promotion of the human-animal bond. We strive to bring together caring, warm, and ...
-
Medical Office Assistant Ii
1 week ago
Kaiser Permanente San Marcos, United States**Job Summary**: · Under direct supervision of RN or provider performs routine patient care following · department policies and procedures. Assists with patient exams and procedures, responds to members telephone messages and provides education to members and families. · **Essent ...
-
Front Office Coordinator
1 week ago
Pain Relief Solutions Oceanside, United StatesWant an exciting position with a team of dedicated professionals caring for patients and for each other? This position offers growth potential and personnel development. If you are interested in this, then Pain Relief Solutions is the place for you Here at Pain Relief Solutions, ...
-
Or Technician I or Ii
2 weeks ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Physical Therapy Aide
2 weeks ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Imaging Aide
1 day ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Chief physician
2 weeks ago
Stellar Enterprises Hidden Meadows, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will be informed about exclusive and unpublished job opportunities · Our relocation service ...
-
Senior Physician
2 weeks ago
Eclipse Solutions Camp Pendleton South, United StatesWe are currently seeking a senior physician (m/f/d) for vascular surgery at Camp Pendleton South. The Department of General, Visceral and Vascular Surgery has a total of 50 beds spread across four wards. The department also has a state-of-the-art operating theater equipped with t ...
-
Rn - Surgical Services - Cvor
14 hours ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Respiratory Care Practitioner
14 hours ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Medical Assistant/back Office I, Ii or Iii
14 hours ago
Tri City Healthcare District Oceanside, United StatesJob Locations: US-CA-Oceanside Overview: · Tri-City Medical Center has served San Diego County's coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City ...
-
Vocational Nurse
1 week ago
US Military Treatment Facilities under DHA Camp Pendleton, United States**Duties**: · - Provide direct nursing care and assists patients, of all acuity levels (stable to terminally ill); with activities of daily living including, but not limited to, bathing, hygiene, feeding, ambulation, skin care and positioning. · - Assist medical providers with a ...
-
Surgery Coordinator
1 week ago
Acuity Eye Group Escondido, United States: · The Surgery Coordinator is responsible for assisting the patient with all aspects of scheduling surgery. Coordinates pre-operative preparations to promote confidence in the patient's medical care, thereby making the surgical experience as smooth as possible. Assists in patien ...
-
Surgery Center Administrator
1 day ago
United Surgical Partners International Inc (USPI) Encinitas, United States**USPI (United Surgical Partners International), **the largest ASC platform in the country, is seeking a **Surgery Center Administrator** for the **Scripps Encinitas Surgery Center** in Encinitas, CA. · Our technology allows surgeons to perform procedures in the specialty areas o ...
-
Ophthalmic Scribe
1 day ago
Inland Eye Specialists Fallbrook, United StatesOverview: · **Eyelux Optometry is searching for a patient focused Ophthalmic Scribe for our office in Fallbrook, CA - No late nights, No Sunday hours, no major holidays, a robust benefits package and a **t**eam oriented working environment where you are seen, heard and respected ...
-
Business Office Representative Clerk
1 day ago
SCA Health Murrieta, United StatesOverview: · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and he ...
-
Evs Housekeeper
2 weeks ago
Temecula Valley Day Surgery Center Murrieta, United States**Responsibilities**: · **Join the Temecula Valley Day Surgery Team** · **About Us**: · Temecula Valley Day Surgery is a multi-specialty Ambulatory Surgery Center, licensed by the State of California, certified by Medicare, and accredited by the Accreditation Association for Ambu ...
-
Rn Surgery
2 days ago
Scripps Health La Jolla, United StatesScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a full time 12 hour Day shift (M-F). The current Lead OR position is on the Spine team.** ...
-
Veterinarian at Academy Animal Hospital
1 week ago
Amerivet Solana Beach, United StatesAcademy Animal Hospital is looking for a full time Associate Veterinarian We place high value on the culture and atmosphere of our hospital, while also providing a safe work environment. All our team members are highly valued members of the hospital and treated with kindness and ...
-
Pas Representative
1 week ago
Inland Valley Medical Center Wildomar, United States Full time**Responsibilities**: · **Southwest Healthcare Inland Valley Hospital in Wildomar, California**, is a licensed 122-bed facility accredited by the Joint Commission. It is Southwest Riverside County's only designated Trauma Center and a county-designated Paramedic Base Station. The ...
Patient Svc Rep-Vista-General Surgery - Palomar Health Medical Group
Description
Requisition ID38606
Department
General Surgery
Location
Vista, California
Union
Not Applicable
Salary Range
Job Type
Full-Time
Shift
Day
Hours Per Shift
8
Hours Per Pay Period
80
Description
The Patient Service Representative is the face of Palomar Health Medical Group.
S/he is responsible for greeting & checking in patients, answering phones, documenting accurate patient information and ensuring overall patient flow.
The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect co-payments, deductibles and co-insurance, prepare/file patient forms, and process medical records.
ESSENTIAL FUNCTIONS:
REQUIREMENTS:
High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting.
Working knowledge of contracted insurances, patient benefits, and third party requirements preferred. Experience answering telephones and computer proficiency required.Job Requirements
Minimum Education:
Preferred Education:
Minimum Experience:
0-6 months related experience
Preferred Experience:
Required Certification:
Preferred Certification:
Required License:
Preferred License:
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.