-
Customer Service Agent
1 day ago
PrimeFlight Aviation Services Rochester, United StatesINTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,team-oriented environment, we want to speak to you · Perks of the job:401(k) ...
-
Guest Service Agent
2 days ago
Springwood Hospitality Rochester, United StatesPosition Title: **Guest Service Representative**Apply Today · Immediate Supervisor: Guest Service Manager or Assistant GM · **Major Function:** · Represents the hotel to the guest through the guests stay by performing sales and customer service functions related to guest regis ...
-
Financial Services Customer Service Agent
1 week ago
Fidelity Investments Rochester, NY, United StatesFinancial Consultant · If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existi ...
-
United Ground Express Rochester, United StatesJob Description Customer Service Agent Greater Rochester International Airport (ROC) - Rochester, NY - ROC **Qualifications** · **UGE requirements** · High school diploma, GED or equivalent · Minimum of 18 years old · Ability to operate a computer to enter and retrieve data ...
-
Cleaning Assistant
1 week ago
Cascade Enterprises Monroe, GA, United States FreelanceMonroe, GA 'ARWA Personaldienstleistungen GmbH offers a future-oriented employment relationship within the framework of employee leasing. Our company has been recognized and certified by various organizations and institutions, which demonstrates our experienced workplace and serv ...
-
Receptionist / Front Office
10 hours ago
StaffMyAgency LLC Rochester, United StatesVan Travis - State Farm Agency, located in Rochester, NY, has an immediate opening for a Receptionist - Team Member. No insurance experience is required as we will train the right person with the right attitude. · The main role is to ensure excellent service standards, respond e ...
-
Insurance Agent
2 days ago
STATE UNIVERSITY COLLEGE AT BROCKPORT Rochester, United States**Insurance Agent / Customer Service Rep** · Insurance Agent / Customer Service Rep State Farm Dewey Avenue · Insurance Agency Sales and Customer Service Representative Insurance Staff Position Agent Team Member · **Desired Qualities Include:** · Bilingual English/Spanish; · ...
-
Client Success Advisor
4 days ago
Butler/Till Media Rochester, United StatesButler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-dr ...
-
Customer Service Representative
1 day ago
Staff My Agency Rochester, United StatesVan Travis - State Farm Agency, located in Rochester, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience i ...
-
Assistant Store Manager
2 days ago
Extra Space Rochester, United StatesAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. · Extra Space Storage is the largest self-storage company ...
-
Ramp Agent
2 days ago
JetStream Ground Services Rochester, United StatesOverview: · Position Title: Ramp Agent · Classification: Full Time Hourly · Reports To: Applicable Management · Position Summary: · The Ramp Agent is responsible for servicing the needs of the individual airline and the associated requirements of their aircraft in accordanc ...
-
Ramp Agent
2 days ago
Unavailable Rochester, United StatesOverview · Position Title: Ramp Agent · Classification: Full Time – Hourly · Reports To: Applicable Management · Position Summary: · The Ramp Agent is responsible for servicing the needs of the individual airline and the associated requirements of their aircraft in accordance w ...
-
nurse anesthetist
23 hours ago
University of Rochester Rochester, NY , USA, United StatesResponsibilities · **Position Summary:** · CRNAs provide anesthesia services to patients of all ages at Thompson Health under the medical direction of members of the faculty of the Department of Anesthesiology of the University of Rochester Medical Center. They are an integral pa ...
-
Cargo Agent
2 days ago
JetStream Ground Services Rochester, United StatesOverview: · Position Title: Cargo Agent · Classification: Full Time Hourly · Reports To: Applicable Management · Position Purpose: · The Cargo Agent is responsible for servicing the needs of the individual airline and the associated requirements of their aircraft in accordan ...
-
Marketing Coordinator
12 hours ago
High Falls Sothebys International Realty Rochester, United StatesWere looking for a marketing coordinator to join our tight-knit team of marketing professionals in their efforts to build the best brands. The ideal candidate is adept at coordinating and implementing marketing communication projects with responsibilities in social media, public ...
-
Accounts Payable Clerk
1 day ago
APi Group Corporation Rochester, United StatesSince 1946, Davis-Ulmer Fire Protection has been providing full-service fire sprinkler, suppression, alarm, and security systems to its customers, while maintaining our reputation as being one of the best companies in the business in the Northeast region. · At Davis-Ulmer we beli ...
-
Ramp Agent
2 days ago
PrimeFlight Aviation Services Rochester, United StatesDriver's License REQUIRED · Flight Benefits Offered · INTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environme ...
-
Rochester Institute of Technology Rochester, United States**8797BR** · **Position Title:** · Assistant Director of Communications and Customer Relations · **Organization:** · Aux-Housing · **Job Responsibilities:** · + Develop, write, review and approve content and design of over 200 RIT Housing printed and electronic publications. · + ...
-
Account Manager
1 week ago
YPC Media Rochester, NY, United StatesWe are an online marketing and advertising company that does business across the country with Insurance Agents that need help with their online presence. Whether it is social media management, assistance with website start-ups, video production, etc., YPC Media sells itself to he ...
-
Account Manager
8 hours ago
Flexaseal Engineered Seals and Systems, LLC Rochester, United StatesFlexaseal Engineered Seals and Systems, LLC, is a worldwide systems and mechanical seal manufacturer with facilities in Vermont, New York, Louisiana, Texas and Brazil. After 40 years, Flexaseal is continuing to grow with sales agents and distributors servicing over 50 countries. ...
Customer Service Agent - Rochester, United States - PrimeFlight Aviation Services, Inc.
Description
** Customer Service Agent**
**Job Category****:** Airport Operations **Requisition Number****:** CUSTO02075 Showing 1 location **Job Details**
**Description**
As a valued member of the PrimeFlight team, you will provide safe and courteous services to various airline passengers, and assisting those with disabilities, while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations, and U.S. Customs. You will:
Safely lift disabled passengers with assistance from a mobility device to or from an aircraft seat
Safely transport wheelchair passengers to and from airport gates
Carry passengers carry-on luggage
Assist with checked and claimed luggage
Push wheelchair passengers safely down the jet bridge
Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
Complete any necessary wheelchair or incident reports
Assist passengers with security screening requirements and direct them to gates, restrooms, restaurants, and ground transportation.
Stock needed supplies including, but not limited to, baggage tubs
Assist passenger with any problems, questions, or concerns
Maintain professional working relationships with passengers, fellow employees, supervisors, managers, airline employees, and airport authorities
Have computer, tablet, or smartphone ability
Demonstrate regular, predictable attendance at the job location
Exceed PrimeFlight customer service and safety standards
Carry out other duties as assigned
**Competency:**
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**General Qualifications:**
18 years of age
Reliable transportation
Eligible to work in the United States
Able to follow PrimeFlight Aviation safety guidelines for transporting passengers in wheelchairs
**Education/Experience:**
N/A
**Language Ability:**
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively (read, write, and speak) in English.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:**
Have computer, tablet, or smartphone ability.
**Certificates and Licenses:**
No certifications needed.
**Supervisory Responsibilities:**
This job has no supervisory responsibilities.
**Work Environment:**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. Employees must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continuously stand and walk for the duration of the shift (6-8 hours)
Be able to lift a minimum of 75 pounds and push a wheelchair occupied by an adult
Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs
Use hands to finger, handle, or feel
Be able to hear and respond to the spoken voice and to audible alarms generated by the airport terminal environment
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**