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Office Representative
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Cargo Agent
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Insurance Agent - Rochester, United States - STATE UNIVERSITY COLLEGE AT BROCKPORT
Description
**Insurance Agent / Customer Service Rep**
Insurance Agent / Customer Service Rep State Farm Dewey Avenue
Insurance Agency Sales and Customer Service Representative Insurance Staff Position Agent Team Member
**Desired Qualities Include:**
Bilingual English/Spanish;
Ethical and Honest;
Must have applicable license or must obtain applicable licensing requirements;
Interest in marketing products and services based on customer needs;
Excellent communication skills written, verbal and listening
Excellent interpersonal skills;
People oriented;
Organizational skills;
Self-motivated;
Experience in a variety of computer applications, particularly Windows;
Pride in getting work done accurately and timely;
Ability to work in a team environment;
Ability to make presentations to potential clients;
Ability to assess client needs and conduct effective interviews;
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams;
Courses on ethical and client centered sales practices will be required;
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
**Responsibilities:**
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an agent team member, you will receive: Growth potential/Opportunity for advancement in my office
Pay: Starting at $28,000.00 per year salary, plus commission/bonus
COVID-19 considerations: To keep our team members safe we require wearing masks, each desk has clear Plexiglas screens, and we disinfect routinely throughout the day. Hand sanitizer is available.
