Business Systems Analyst Ii - Vienna, United States - Navy Federal Credit Union

Navy Federal Credit Union

Verified Company

Vienna, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview

Responsibilities

Evaluate operational efficiency and effectiveness
Using primarily Azure Dev Ops (ADO) Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
Develop, recommend and document adjustments to workflow to streamline processes
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in crossorganizational task groups concerning new automated systems, products and/or services
Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
Interact with other ISD staff, business units (end users) in problem resolution efforts
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Implement new/enhanced products, services and/or operational changes
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Interpret results of analysis; present recommendations, alternatives and implications
Write requirements and define editorial workflow for business owner projects
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Ensure preventative, detective, and corrective controls are properly identified and documented
Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Report testing activity including time spent, testing time lost and discrepancies found
Represent the business unit in identifying, analyzing and communicating system solutions
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Monitor performance of systems to ensure continued systems efficiency
Collaborate with key partners in development and delivery of solutions
Perform other duties as assigned

Qualifications

Advanced experience in Azure Dev Ops metrics derivation and reporting to include dashboard development
Experience in developing and testing software
Ability to analyze technical issues to recommend, develop and/or implement strategies and achieve objectives
Experience in communicating complex technical issues to nontechnical audiences
Experience in problem resolution including determining root cause, scope and scale of issues
Experience in leading collaborative work teams
Experience in leading projects and/or initiatives of small to medium scope
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
Experience in SQL and VBA database languages
Participate in mandatory Navy Federal standards and policy training, including information security, testing, knowledge management, records information management and enterprise Architecture Review Board standards
Complete ISD Service Transition Change Management t