CRM Engineer/Developers - Pensacola, FL, United States - Navy Federal Credit Union

Description

Work with experts across the enterprise to identify and prioritize the development of new and existing technology products. Contribute to the technology product vision and delivery, feature prioritization, product operations, and ongoing product management. Partner with various business units and technology partners to evaluate and articulate new products' value/business propositions.
Responsible for developing software with the Pega platform to support a large-scale IT system
Responsible for working on Pega development stories and tasks to completion with each sprint as part of an Agile delivery team that uses Scaled Agile Framework (SAFe)

Participate in Epic, Story, Task identification, and elaboration activities and promote Pega capabilities to maximize feature utilization and deliver the most optimal product possible.

Provide comprehensive day-to-day oversight for assigned Navy Federal Credit Union (NFCU) systems in compliance with NFCU standards processes
Provide oversight and responsibility in following the System Development Life Cycle (SDLC) utilizing Scaled Agile Framework (SAFe) practices
Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware, and operating systems environment, interfaces with other systems, internal and external controls, and output
Design, implement, manage, and participate in ongoing development to support Pega product pipelines using Azure ADO and Pega
build & deployment), create CI/CD pipelines, and automate infrastructure, workflow, and testing
To code/integrate solutions of quality, standards, and design patterns within planned sprint timelines
Responsible for the implementation of systems/applications into test and production environments. Prepares implementation plans and change requests required for system migration
Leads the effort to provide technical support to customers during the software warranty period
Works directly with Technology Product Analysts to support the development of the project backlog, including daily Scrum meetings, user story refinement, and sprint management
Performs root cause analysis to identify and resolve issues causing recurring technical problems quickly
Bachelor's or Graduation in Information Systems Technology, Computer Science
Hands-on experience and programming knowledge in Customer Relationship Management (CRM) platforms, primarily PEGA
Advanced hands-on experience/knowledge in Web Services, including WSDL; SOAP/XML-based web services, RESTful web services, XSD, XPath, XQuery, XSLT, Angular, jQuery
Must have Skill in one or more languages or technologies such as Java, .Net, C/C++, Python, and IOS. SQL
Experience implementing best practices in Pega design/coding
Integrate and deploy solutions in Robot Manager and PEGA BPM platform, Pega Workflow, Pega Integrations, and Pega Support
Understanding IT and release/delivery using CICD pipelines and Azure AD
Have hands-on experience/knowledge in service-oriented architecture (SOA) and enterprise service bus (ESB) concepts
Hands-on experience and programming knowledge of SQL and MSSQL
Advanced experience/knowledge in systems, workflow, and procedural analysis
Practical Skill in using Microsoft Office suite: MS Word, MS Excel; MS PowerPoint, MS SharePoint
IT Industry Certifications in Scale Agile and PEGA Platform
Familiarity with the financial industry – knowledge of Real Estate Systems

Hours:
Monday - Friday, 8:00AM - 4:30PM

And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives.

Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs
• Forbes 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Computerworld Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity:
Navy Federal values, celebrates, and enacts diversity in the workplace.

Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.

EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers:
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.