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Account Manager - Lewisville, United States - AlphaGraphics
Description
Benefits:
Health insurance Opportunity for advancement Paid time off Training & development AlphaGraphics Lewisville is a locally owned and operated Marketing, Communications, Signs and Printing Company with a passion for customer service and partnering with businesses to achieve their goals.
We are currently looking for an Account Manager. The ideal candidate is someone who is passionate, enthusiastic and highly collaborative.Our business puts the customer first and aims to deliver high-quality service in every customer interaction, which is why we're looking for a dependable teammate that is driven by the opportunity to contribute to the success of a local business.
We are a small and fast-paced team that is fully invested in the success of our company and our reputation in the community.
As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed.
This responsibility should always focus on increasing the center's sales, drawing in new customers and contacts, maintaining center accounts, expanding our penetration into existing accounts, and creating a positive experience for our clients.
Account Manager Responsibilities:
Answering clients' questions and concerns via phone, email, and in-personProcessing incoming leads and creating estimatesCalling clients and prospects to review their estimates, artwork, and ordersGathering and sharing clients' requirements with our graphic designersCreating and reviewing print specs and artwork pre-production to ensure quality of printed materialsGenerating sales orders and processing paymentsKeeping clients up-to-date on the status of their projectIdentify and pursue cross-sell/up-sell opportunitiesCoordination of signage site surveys as neededAbility to learn new CRM system and other technologyDisplays necessary mastery of MIS tools to create and estimate customer projects effectively.
Assists in updating the mailing list database Assists sales rep functions and inside production when requestedFollows up and manages Inbound LeadsFollows up on targeted direct mail or local Shop mailingsKeep customers informed regarding their job's progress through the production processShows proficiency in regular use of CRM toolsEffectively manages all communication methods currently available to them to respond timely to customer inquiries Account Manager QualificationsAccount Management experience is preferredKnowledge of printing and prepress requirements a plusPossesses a solid knowledge of MIS systems and order entry processesHandles all communications with customers in a professional and respectful mannerStrong analytical skills (break projects into steps or sets)Excellent writing and verbal skillsProfessional appearance and decorumStrong organizational and time-management skillsAt AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing.Join us with or without experience, and we will succeed together as a teamCompensation:
$ $20.00 per hour At AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a teamWe invite EVERYONE to apply *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
