- Influencing, documenting, and reporting out client deliverables
- Recommending implementation plans and creating implementation plans for delivery to clients
- Ensuring client care and execution to plan with other departments
- Curating a client-specific collection of marketing materials, templates, presentations, plans, and other deliverables
- Managing member issues on first-call resolution basis, solving both routine and high-stakes complaints
- Performing research and data analysis to determine root cause of issues.
- Reporting on relationship health, project plan status, and other deliverables weekly, monthly, and quarterly
- Cross functional collaboration in creating informational content such as business review presentations and new client growth opportunities
- Crafting public-facing and client-facing content, including emails and marketing materials
- Training clients on new tools and reports
- Bachelor's Degree and/or 1 years' experience in a business/administrative/support role.
- General Microsoft Office formatting, including Microsoft Excel/PowerPoint/Word/Visio
- Excellent written and oral communication skills along with strong presentation skills
- Timely completion of tasks and exceptional attention to detail
- Listening skills and eagerness to learn
- Drive to succeed and grow in a highly visible role
- Previous Healthcare industry is a plus but not required
- You will work onsite in our office in Plantation, FL
-
Fund Services Analyst
1 week ago
CAIS Fort Lauderdale, United StatesCAIS is building the first truly open marketplace for alternative investments, where financial advisors and asset managers engage and transact directly on a massive scale.CAIS provides financial advisors with a broad selection of alternative investment strategies, including hedge ...
-
Position 226-08
5 days ago
Citco Fort Lauderdale, United States**About Citco**: · The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today a ...
-
Technical Support Analyst Ii
3 days ago
Broward County Public Schools Fort Lauderdale, United StatesPOSITION GOAL · To provide training, technical assistance, and support to end-users related to the use of computer systems, software, and hardware for schools and departments. ESSENTIAL PERFORMANCE RESPONSIBILITIES MINIMUM QUALIFICATIONS & EXPERIENCE · An earned associate's degre ...
-
Purchasing and Imports Analyst Bilingual
4 days ago
Globaltek International Fort Lauderdale, Florida, United StatesRequisitos: · We wish to link to our team, bilingual professional with minimum experience of 4 years as a purchasing and imports analyst in technology companies (hardware and software), who will be in charge of leading the process within the company, ensuring compliance with the ...
-
Systems Project Analyst
5 days ago
The State of Florida Fort Lauderdale, United StatesRequisition No: 829184 · Agency: Florida Gaming Control Commission · Working Title: Systems Project Analyst (Help Desk Technician) · Pay Plan: Career Service · Position Number: · **Salary**: $55, $60,787.00 commensurate with experience · Posting Closing Date: 05/27/2024 · **Tota ...
-
Temporary Payroll Specialist
3 days ago
Nova Southeastern University Fort Lauderdale, United States**Temporary Payroll Specialist**: · **Job Number**: 505699 · **Work Type**: Temporary · **Location**: Fort Lauderdale-Davie, Florida · **Department**: FOP-Payroll · **Categories**: Accounting, Finance, Budgeting, Auditing, Risk Management, & Payroll · **About Us**: · **We are exc ...
-
Florida Department of Health in Miami-Dade County Miami, United States**Position Location**: Health District Center · - 1350 NW 14TH ST. MIAMI, FL 33125 · **PrEP Navigator · - Position Summary**: · The PrEP Navigator will provide service by assessing eligibility, offering insurance assistance, and educating clients seeking PrEP care through Florida ...
-
Broward Health Fort Lauderdale, United StatesBroward Health Corporate Spectrum · FTE: · Summary: · Evaluates existing organizational policies to ensure alignment with corporate objectives and provides improvement recommendations that drive operational efficiencies and effectiveness. Provides knowledge and insight during th ...
-
Board Certified Behavior Analyst
1 day ago
Child Advancement Center, Inc. Dania Beach, United StatesPLEASE DON'T APPLY IF YOU'RE NOT A BOARD CERTIFIED BEHAVIOR ANALYST · Child Advancement Center, Inc. is offering immediate contract positions for BOARD CERTIFIED BEHAVIOR ANALYSTS (BCBA) to provide direct services to our patients, perform BASP and BASP-Reviews, and provide superv ...
-
Senior Consultant
2 weeks ago
Aurora Solutions Broadview Park, FL, United States FreelanceMT-ifs GmbH is a consulting company focused on banks and financial service providers located in Broadview Park, FL. Our consultants are experienced banking professionals, quantitative analysts, project managers, and IT specialists who, in addition to their education, have many ye ...
-
Analyst, Service
1 week ago
Canon Solutions America Boca Raton, United StatesOverview: · Provides analytical support to/for the various levels of service management. Provides management with supportive documentation to ensure future growth and market competitiveness by focusing on customer machine performance reporting (both external and internal), and di ...
-
IT Service Management Analyst
1 week ago
INSPYR Solutions Deerfield Beach, United StatesTitle: IT Service Management Analyst · Location: Deerfield Beach, FL (Hybrid) · Duration: 6 month contract to begin · Compensation: 30-35 hr · Work Requirements: US Citizen, GC Holders or Authorized to Work in the US · Job Description: The IT Service Management Analyst support ...
-
IT Service Management Analyst
2 weeks ago
Gravity IT Resources Deerfield Beach, United StatesJob Title: IT Service Management Analyst · Location: Deerfield beach, Florida (Hybrid) · Job-Type: Contract · Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (w ...
-
IT Service Management Analyst
4 days ago
INSPYR Solutions Deerfield Beach, United StatesTitle: IT Service Management Analyst · Location: Deerfield Beach, FL (Hybrid) · Duration: 6 month contract to begin · Compensation: 30-35 hr · Work Requirements: US Citizen, GC Holders or Authorized to Work in the US · Job Description: The IT Service Management Analyst supports ...
-
IT Service Management Analyst
1 week ago
INSPYR Solutions Deerfield Beach, United StatesTitle: IT Service Management AnalystLocation: Deerfield Beach, FL (Hybrid)Duration: 6 month contract to beginCompensation: 30-35 hrWork Requirements: US Citizen, GC Holders or Authorized to Work in the US · Job Description: The IT Service Management Analyst supports the delivery ...
-
Service Advisor/Analyst
2 weeks ago
Canon Solutions America, Inc. Boca Raton, FL, United States Full timeService Advisor/Analyst · Type: Full-Time · # Category: System Support · Provides analytical support to/for the various levels of service management. Provides management with supportive documentation to ensure future growth and market competitiveness by focusing on customer ma ...
-
Immigration Services Analyst
22 hours ago
Citizenship and Immigration Services Miami, United StatesSummary · This position is located in Office Of Field Operation, Field Operation Directorate, District 24, Miami FL Field Office. · As an Immigration Services Analyst , you will provide support to both the operational and administrative functions of USCIS operations and researc ...
-
Service Desk Analyst I
5 days ago
United Data Technologies Miramar, United StatesUDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides flexible and interoperable services, including mobility, cloud, collaboration, data, cyber security ...
-
Service Desk Analyst I
2 weeks ago
United Data Technologies Miramar, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Service Desk Analyst I · Miramar, FL, US · 22 days ago · Requisition ID: 1103 · UDT is a technology enabler that helps ...
-
Service Desk Analyst
2 days ago
Cambridge International Systems Inc Doral, United StatesJob Description · Job DescriptionWhen you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today's most threatening and complex obst ...
Client Services Analyst - Fort Lauderdale, United States - NationsBenefits
Description
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Job Overview:
As a Client Services Analyst, you will function as a liaison between NationsBenefits and our clients, working hand in hand with the rest of our Client Services team to fulfill deliverables and tasks for those clients. You will use independent, professional judgement to define specific deliverables and ensure those deliverables execute to plan and expectations with our senior client services leaders. You serve as a member, and sometimes a leader, of a small team that provides immersive service and consultation to key clients. You will work with clients as well as other departments to identify and resolve client abrasion and other issues. You manage client implementation projects and demonstrates complex decision ability on behalf of the company and clients. Your role may include analyzing data, preparing monthly and quarterly reviews, and providing expert project management.
Key Responsibilities:
Your position may require other duties not mentioned above. You may be responsible for other administrative tasks or be required to assist in other roles/departments as needed.
LOCATION
Client Services Analyst professionals in Fort Lauderdale
-
Frederick Leonard
Tech support guru.
-
Eve James
outsourced payroll services
-
Cadine Wallace
Sales/Pilot
-
SEO Expert Miami
Photographer