Technical Support Analyst Ii - Fort Lauderdale, United States - Broward County Public Schools

Broward County Public Schools

Verified Company

Fort Lauderdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION GOAL

To provide training, technical assistance, and support to end-users related to the use of computer systems, software, and hardware for schools and departments.

ESSENTIAL PERFORMANCE RESPONSIBILITIES MINIMUM QUALIFICATIONS & EXPERIENCE
An earned associate's degree in a related field from an accredited institution.

A minimum of three (3) years, within the last five (5) years, of experience in the field related to the title of the position.

OR
Five (5) years of experience as a Technical Support Analyst I in the Broward County School District.
Prior experience delivering training.
Demonstrated analytical and problem-solving skills.
Effective written, verbal and interpersonal communication skills.
Effective customer service skills. PREFERRED QUALIFICATIONS & EXPERIENCE
Bilingual skills. SIGNIFICANT CONTACTS-frequency, contact, purpose
Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment. PHYSICAL REQUIREMENTS

Light Work:

Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Advertisement Window: 5/14/ /30/2024

Work Calendar: 12 Month / 244 Days

Classification:
Non-Exempt (Verify on JD)

Compensation:

Broward Teachers Union - Technical Support Professional (BTU-TSP)
PAY GRADE 22 - $59,396 - $80,481