- Call Handling
- Inbound calls – High call volume calls per day)
- Outbound calls – Product support and customer education
- Log call notes in CRM and JIRA
- Customer Relationship Management
- Maintain client relationships focused on customer happiness and retention
- Educate clients on product and program improvements
- Maintain and track communication with clients
- Facilitate information flow to all relevant parties
- Flexibility in work schedule is a necessity
- Complete additional projects as assigned
- Customer Education
- Ongoing product support
- Editor/tool knowledge base and support
- Guide customers through Corporate Client Intranets, policies and procedures
- Troubleshooting/Case Management
- Research previous and current account activity to resolve issues or answer questions
- Enter issues for Development to further investigate
- Close case and follow up with customer on resolution
-
Customer Support Representative
6 days ago
Linden Lab Duluth, United States**Company Snapshot** · Founded in 1999, **Linden Lab** develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched **Second Life**, the groundbreaking virtual world enjoyed by millions around the globe, which ...
-
Customer Support Representative
6 days ago
Linden Lab Duluth, United StatesJob Description · Job DescriptionCompany Snapshot · Founded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions aro ...
-
Sales Support Representative
2 weeks ago
WEG Electric Corp. Duluth, United StatesSales Support Representative · Department: Inside Sales · Location: Duluth, GA · About the role: · WEG Electric Corp. has a great opportunity for a Sales Support Representative to join our team in Duluth, GA. This role provides support and order information with a focus on profes ...
-
Customer Support Representative
5 days ago
Linden Lab Duluth, United StatesCompany Snapshot · Founded in 1999, develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched , the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly ...
-
Customer Support Representative
5 days ago
Pace-O-Matic, Inc. Duluth, United StatesSummary · Pace-O-Matic develops, produces, licenses, and operates computer games of skill. Since Pace-O-Matic was founded in 2000, we have built a talented leadership team and a company culture defined by integrity, innovation, and compliance. Pace Labs is our technology team foc ...
-
Customer Support Representative
1 week ago
Linden Lab Duluth, United States**OWN YOUR FUTURE** · In addition to our competitive compensation packages and 401(k) savings plan, we offer stock options, so each employee has the opportunity to own a piece of the future they help to build. · **ENJOY GREAT BENEFITS** · We offer generous vacation time; full ...
-
QA/Regulatory Support Representative
2 weeks ago
Kelly Science, Engineering, Technology & Telecom Duluth, United StatesKelly is currently seeking candidates for a QA/Regulatory Support Representative position for a food manufacturing client in Duluth, GA. · Pay: $20/hr - $23/hr · Assignment length: approximately 2 months; could possibly be extended. · Monday – Friday 8am – 5pm · Onsite · Addition ...
-
Quality Assurance Support Representative
3 weeks ago
Kelly Services, Inc. Duluth, United StatesAt Kelly Professional & Industrial, were passionate about helping you find a job that works for you. How about this one? Were seeking Quality Assurance Support Representative to work at a premier food manufacturing company in Duluth, GA. With us, Quality Assurance, Assurance, Sup ...
-
QA/Regulatory Support Representative:
2 weeks ago
IMS People Duluth, United StatesJob Description · Job DescriptionJob Title: QA/Regulatory Support Representative: · Location: Duluth GA · Duration: 2 Months (Could be extend) · Shift: Monday – Friday 8 AM – 5 PM · BASIC PURPOSE: · This position is responsible for reviewing customer documentation and communicati ...
-
QA/Regulatory (Food) Support Representative
5 days ago
MyKelly Duluth, United States Full timeKelly is currently seeking candidates for a QA/Regulatory (Food) Support Representative position for a premiere client in Duluth, GA. Pay: $20/hr - $23/hr · Assignment length: approximately 2 months; could possibly be extended. · Day shiftBASIC PURPOSE · This position is respon ...
-
Customer Service Representative
6 days ago
Arrow Exterminators Duluth, United StatesAre you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than **Arrow Exterminators** in Duluth, GA · As one of the largest home improvement companies in the US, we're committed to protecting the health and property of ...
-
Associate Dentist
1 week ago
Aspen Dental Duluth, United States Full timeThis opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
-
Outside Sales Representative
6 days ago
Legacy 66 Duluth, United States**Overview** · Legacy 66 is actively searching for motivated door-to-door sales representatives to join our team, offering an opportunity to enhance lives with cutting-edge home technology. We prioritize a harmonious work-life balance, evident in our 4-day work week for those mee ...
-
Customer Service Representative
5 hours ago
Brand Ex Partners Duluth, United StatesOur company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries. You will be responsible for researching question/issues, as well as related tasks. You will collaborate with our sales team to handle objections and facilit ...
-
Customer Service Representative
4 days ago
Corner Home Medical Duluth, United StatesCorner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. · Do you love working with people? We are in the business of helping and assisting peopl ...
-
Customer Support Representative
1 week ago
State of Pennsylvania Dauphin, United StatesSalary: $34, $50,915.00 Annually · Location : Dauphin County, PA · Job Type: Non-Civil Service Permanent Full-time · Job Number: N · Department: Fish & Boat Commission · Division: FB Div Lcnsng Rgstrtn · Opening Date: 05/07/2024 · Closing Date: 5/16/2024 11:59 PM Eastern ...
-
Stellar Enterprises Hermantown, United StatesPARSA Beauty is a German family-owned company based in Sinsheim, Baden-Württemberg. For over 35 years, we have been known for our exclusive, innovative, and high-quality hair and beauty tools and accessories. With a product range of more than 5,000 items, over 100 million product ...
-
Specimen Collector
1 week ago
Millennium Health Duluth, MN, United StatesPart Time Specimen Collector · Location: Duluth, Minnesota · Schedule: Part Time. Mondays and Thursdays 11:00am - 7:00pm, 2 days on call · Seeking: Candidates must be able to travel between Duluth and Cloquet. · Help make a positive impact in your community · Millennium Health LL ...
-
Sales Manager
2 weeks ago
Milan Laser Duluth, United StatesAbout Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients r ...
-
Restaurant General Manager
1 week ago
Border Foods LLC Duluth, United States Part timeAs a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating ...
Associate Client Support Representative - Duluth, United States - Broadridge
Description
Job Description