- Partner with business stakeholders to create an understanding of the Current State processes (including documentation), the challenges and opportunities, recommended process changes, and high-level business requirements
- Create meaningful process documentation that is used to drive cross-functional awareness and alignment, prioritize process changes, and help inform the business and technology teams of their scope
- Identify and implement process improvements to increase productivity, improve the customer and stakeholder experience, reduce costs, and minimize waste
- Present process transformation ideas to executive stakeholders to create awareness, foster accountability, and secure support for the associated work/effort
- Accurately capture the potential risks and/or organizational change and impacts associated with process changes
- Provide high-level technical solutions and opportunities to further leverage our core applications
- Ideally this person will have some experience working with our Tier 1 Enterprise Applications (Salesforce, ServiceCloud, Workday, NetSuite)
- 10+ years as a Business Analyst, with experience working in or with IT and technology teams
- Broad experience working across a variety of business functions (e.g. Sales, Product Engineering, Business Operations, Finance, Procurement, People Strategy)
- Executive presence and executive communication skills
- Detail-oriented, but able to translate complex problems and solutions into digestible information for any audience (including executive management)
- Experience supporting business stakeholders in their use of Enterprise Applications
- Advanced skills with process management/mapping software (e.g. MS Visio or comparable application)
- Advanced business analysis and process management skills (stakeholder interviewing, business process modeling and design, facilitation, data gathering and analysis, requirements management)
- Possesses the confidence to envision, drive, and implement change and improve on the status quo
- The ability to work effectively with other business analysts, key stakeholders, and development teams to understand the business and functional requirements and translate those requirements to scope for the technology teams
- Resourceful individual that enjoys solving complex problems, requiring cross-functional collaboration and the facilitation of conversation across a variety of business domains
- Preferred - Professional certification in process engineering or related areas
- Strong work ethic and customer service mentality
-
IT Process Analyst Summer Internship
1 week ago
InsideHigherEd Boston, United States InternshipSHIPJob no: 523813 · Position type: Internship · Campus: UMass President's Office · Campus Location: Westborough · Department: UITS-Operations/ProductionSrvc · Categories: Information Technology · Advertised: Jun Eastern Daylight Time · Applications close: · Primary Work Location: · ...
-
Business Process Analyst
1 day ago
Technical Safety Services Boston, United StatesJob Description · Job DescriptionWho are we? · The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned resear ...
-
Lead Business Process Analyst
2 weeks ago
Rapid7 Boston, United States**Lead Business Process Analyst** · Rapid7 is seeking a Lead Business Process Analyst to join our growing Information Technology & Business Transformation team, to help support the organization as we deliver on our strategic objectives, business critical programs, and process tra ...
-
Business Process Analyst
1 week ago
Boston Mutual Life Insurance Company Canton, United StatesJob Description · Job DescriptionAll Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a co ...
-
Research and Process Analyst
3 weeks ago
Joulé Rockland, United StatesTitle: Research and Process Analyst Location: Rockland, MA. area Start Date: ASAP Duration: 6 Month Contract-to-Hire Hours: Mon-Thurs; 6am-4:30pm (Fridays they will have off) Requirements/"Must Haves": - Minimum of a GED - 2-3 yrs. of quality, research and/or data analysis exp. C ...
-
Research and Process Analyst
1 week ago
Joulé Rockland, United StatesTitle: Research and Process Analyst · Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. · Location: Rockland, MA. area · Start Date: ASAP · Duration: 6 Month Contract-to-Hire · Hours: Mon-Thurs; 6am-4:30p ...
-
Research and Process Analyst
2 weeks ago
System One Rockland, United StatesTitle: Research and Process Analyst · Location: Rockland, MA. area · Start Date: ASAP · Duration: 6 Month Contract-to-Hire · Hours: Mon-Thurs; 6am-4:30pm (Fridays they will have off) · Requirements/"Must Haves": · Minimum of a GED · 2-3 yrs. of quality, research and/or dat ...
-
Business Process Analyst
2 weeks ago
Saxon Global Canton, United StatesResponsibilities: · Build end to end process documentation Customer Service, Materials Management and/or IT Applications workstreams. · Provide production support for AX09 applications, work intake, functional, then if needed developers do config and programming. Also, where cha ...
-
National Grid plc Waltham, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Senior Analyst, Process and Performance Reporting · Location: · Waltham, MA, US, 02451 · Division: · NE Gas Business Process and Performance · Job Type: · Requisition Number: · 5525 ...
-
National Grid USA Waltham, United StatesAbout us · National Grid is hiring an Senior Analyst for our Process and Performance Reporting department in Waltham, MA. · Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the ener ...
-
State Street Corporation Quincy, United StatesAs a Business Analyst, you will. Configure each company on Transact, including testing and support as code it promoted between environments. Attend daily Agile meetings and collaborate with Product and Technical teams to understand each story and wha Processing, Senior, Associate ...
-
State Street Corporation Quincy, United StatesWho we are looking for · As part of the GD Transact BSA Team, you will be a critical member of our configuration team working to configure and implement our new banking platform, Transact. You will work closely with our Product and Technology teams to understand what is needed to ...
-
State Street Corporation Quincy, United States OTHERGlobal Delivery PCC Program Central Team Hiring · Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody ("PCC") strategic development program. PCC is a multi-year effort to modernize and simplify State Streets core custody technology platf ...
-
SAP Order Management Process Analyst
1 week ago
Randstad North America, Inc. Wilmington, United StatesWe're seeking an experienced Process Analyst to join a new project supporting our client based in the Wilmington, MA area. The successful candidate should have: Proven experience working with SAP Order Management processes and systems. Analytical and Process Analyst, Management, ...
-
sap order management process analyst
1 week ago
Randstad Wilmington, United Statessap order management process analyst. · wilmington , massachusetts (remote) · posted today · job details · summary · $70 - $80 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · We're seeki ...
-
CML Loan Business Process Analyst
1 week ago
HarborOne Bank Brockton, United StatesWho We Are:For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor an Process Analyst, Business, An ...
-
CML Loan Business Process Analyst
1 week ago
HarborOne Bancorp, Inc. Brockton, United StatesOverview · Who We Are: · For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its c ...
-
Order Processing Analyst
4 days ago
UKG (Ultimate Kronos Group) Lowell, United States**Company Overview**: · Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative p ...
-
RESEARCH CONTRACT ANALYST, University Research
3 weeks ago
Boston University Boston, United StatesBoston University's Industry Engagement team seeks a Research Contract Analyst to provide review and processing of a variety of research related agreements. Industry Engagement (IE) is a crucial component of the University's research enterprise serving as a bridge from the resear ...
-
Digital Transformation Analyst- Pipeline
4 days ago
Overture Partners Boston, United States· Our organization is a pioneer in digital transformation, dedicated to revolutionizing business processes through cutting-edge technology and innovation. We specialize in guiding companies through the digital revolution, ensuring they stay ahead in an ever-evolving digital land ...
Lead Business Process Analyst - Boston, United States - Rapid7
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Lead Business Process Analyst
Rapid7 is seeking a Lead Business Process Analyst to join our growing Information Technology & Business Transformation team, to help support the organization as we deliver on our strategic objectives, business critical programs, and process transformations.
We are looking to add a confident and detail-oriented lead business analyst with deep process engineering expertise, enterprise systems experience, and strong stakeholder management and facilitation skills.
About the Team
Our IT Business Analysis team is looking for a dynamic Lead Business Process Analyst with the strategic foresight and focus to drive process analysis and re-engineering cross-functionally in support of our customer and business partner needs. The success of our technology strategy and transformation is directly impacted by our ability to develop a deep understanding of our business processes, including the challenges and opportunities to improve the processes to achieve our strategic objectives and goals.
This is a highly cross-functional role, working across the entire organization to support their priorities with Business Process Management skills (process analysis and documentation, high-level solutioning, and business requirements management).
About the Role
The ideal candidate will be driven, proactive, innovative, and passionate in helping us to look for new ways to solve our business problems leveraging technology, enterprise systems and tools, and operational performance improvements.
In this role, you will:
The skills you'll bring include:
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.