Medical Claim Follow-up Specialist - Palmdale, United States - Codemax Medical Billing

Mark Lane

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Mark Lane

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Description

Job Title:
Medical Claim Follow-Up Specialist (Collections)


Reports to:
Claim Follow-Up Supervisor


Employment Status:
Full-Time


FLSA Status:
Non-Exempt


  • Job Summary:_
  • Duties/Responsibilities:_
  • Reviews and works on unpaid claims, identifying and rectifying billing issues.
  • Communicates with insurance companies regarding any discrepancy in payments if necessary.
  • Conducts research and appeals denied claims timely.
  • Reviews Explanation of Benefits (EOBs) to determine denials or partial payment reasons.
  • Provides detailed notes on actions taken and next steps for unpaid claims.
  • Collaborates with the billing team to ensure accurate claim submission.
  • Maintains a comprehensive understanding of the insurance followup process, payer guidelines, and compliance requirements.
  • Resubmits claims with necessary corrections or supporting documentation when needed.
  • Tracks and documents trends related to denials and work towards a resolution with the billing team.
  • Assists patients with inquiries related to their insurance claims, providing clear and accurate information.
  • All other duties as assigned.
  • Required Skills/Abilities:_
  • Proficiency in healthcare billing software.
  • Strong analytical, organizational, and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to navigate payer websites and use online resources to resolve outstanding claims.

Benefits:


  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) plan with matching contributions

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