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    FOH Shift Lead, Assistant Manager, Manager Restaurant - Asheville, United States - Juicy Lucy's Burger Bar and Grill

    Juicy Lucy's Burger Bar and Grill
    Juicy Lucy's Burger Bar and Grill Asheville, United States

    3 weeks ago

    Default job background
    Description

    Location: Asheville, NC **Job Description**

    Oversee every aspect restaurant operations.

    Ensures excellent guest service that meets or exceeds expectations.

    Ensures that the restaurant is adequately staffed to meet guest needs.

    Understand and demand 100% customer service

    Organize special events and promote weekly events and promotions

    Go, Go, Go mentality

    Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.

    Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.

    Operating the business in accordance with the company policies and applicable laws.

    Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.

    Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.

    Maximizing table turnover, sales per guest, and sales per hour.

    Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.

    Monitor daily activities to ensure quality food and cleanliness standards.

    Meet the restaurant's P&L, and expense goals

    Promoting suggestive selling techniques.

    Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

    **Requirements**

    Bachelors Degree or equivalent combination of education and experience

    Minimum of 3 years of experience as salaried or hourly manager in full service, casual dining

    Experience with full service alcohol serving facility desirable

    Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction

    Demonstrated leadership skills, including coaching, directing, and motivating a team

    Some exposure to P&L and sales building highly desirable

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