Jobs
>
Phoenix

    Senior Operations Specialist Global Loan Operations - Phoenix, United States - First Citizens Bank

    First Citizens Bank
    First Citizens Bank Phoenix, United States

    3 weeks ago

    Default job background
    Description

    Overview:
    This Senior Operations Specialist

    Global Loan Operations position establishes the ongoing maintenance of commercial loans. Researches or reconciles complex information. Accountable for performing assigned functions efficiently while ensuring all regulations, procedures, and policies are adhered to. Works independently and has proven expertise that is applied to essential functions. Researches and addresses escalated or time-sensitive issues, disputes, and requests to facilitate processes and associate workflow. Provides expertise and guidance to align daily activities with service standards and business goals. Identifies, recommends, and assists in implementing process improvements. Aids management with special projects such as reporting or monitoring performance. Serves as a leader for less experienced specialists on the team through knowledge in the area of work.

    *This is a hybrid position for individuals based in Arizona and able to commute to the Phoenix, AZ office once a month. Candidates must be in a commutable location from the Phoenix, AZ office
    • Responsibilities:
    Responsibilities
    Boarding new commercial loans and modifications to loan accounting systems
    Reviewing and understanding loan documents
    Handling Letters of Credit boarding and maintenance
    Reviewing accuracy of information or documents
    Builds relationships with team and other internal clients and collaborates to resolve issues
    Service - Handles complex, escalated, or time-sensitive issues and requests. Determines target needs and provides resolution while maintaining a high standard of service.
    Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational activities. Identifies, communicates, and makes recommendations to address process inefficiencies.
    Documentation - Handles standard documentation and files associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system.
    Business Expertise - Provides knowledge in area of work.

    Researches and maintains strong knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant.

    Utilizes product, system, or process familiarity to resolve problems and handle customer requests.



    Qualifications:
    Qualifications

    Bachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer Service

    Skill(s): Knowledge of Bank operations and regulatory or legal environments

    Additional Preferred

    Qualifications:
    Commercial loan knowledge
    Working within established procedures, processes and/or regulatory guidelines
    Strong ability to multi-task, handle high volumes, and support cross-functional teams
    Excellent written and verbal communication skills with ability to convey information
    Strong attention to detail Critical thinking with the awareness to know when to challenge or question
    Aptitude for following process and procedures
    Thoroughness Technical Capacity/Ability to Work with Variety of Systems Problem Solving/Analysis
    Accountability Time Management
    Bachelors Degree desired and may be considered as 1-2 years overall experience

    #J-18808-Ljbffr
  • Integro Bank

    Loan Operations Specialist

    2 weeks ago

    Integro Bank Phoenix, United States

    Loan Operations Specilist or Team Lead · CLASSIFICATION NON-EXEMPT · LOCATION: Phoenix, Arizona HQ Office (On-Site – not remote) · ============================================================= · SUMMARY: · You own it, are accountable and likely are a top performing employee, or t ...

  • Integro Bank

    Loan Operations Specialist

    2 weeks ago

    Integro Bank Phoenix, United States

    Loan Operations Specilist or Team Lead · CLASSIFICATION NON-EXEMPT · LOCATION: Phoenix, Arizona HQ Office (On-Site not remote) · ============================================================= · SUMMARY: · You own it, are accountable and likely are a top performing employee, o ...

  • Western Alliance Bank

    Loan Operations Manager

    6 days ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Loan Operations Manager (Loan Servicing) · Location: · CityScape · What you'll do: · The Loan Operations Manager-Servicing is responsible for supervising a small group of Loan Servicing Administrators. This position ensures that service level standards are achie ...

  • Western Alliance Bank

    Loan Operations Manager

    1 week ago

    Western Alliance Bank Phoenix, United States

    Job Title:Loan Operations Manager (Loan Servicing)Location:CityScapeWhat you'll do:The Loan Operations Manager-Servicing is responsible for supervising a small group of Loan Servicing Administrators. This position ensures that service level standards are achieved, work is complet ...

  • Integro Bank

    Loan Operations Specialist

    1 week ago

    Integro Bank Phoenix, United States

    Loan Operations Specilist or Team Lead · CLASSIFICATION NON-EXEMPT · LOCATION: Phoenix, Arizona HQ Office (On-Site not remote) · SUMMARY: · You own it, are accountable and likely are a top performing employee, or team lead in loan operations and servicing at a financial insti ...

  • First Citizens Bank

    Director, Commercial Loan Operations

    1 week ago

    First Citizens Bank Phoenix, United States

    Overview: · As Director, Commercial Loan Operations, you will have full accountability for the Phoenix Commercial Loan Operations team. This team focuses on the boarding and servicing of complex specialty commercial loans including syndications and participations. This critical r ...

  • Western Alliance Bank

    Loan Operations Administrator 2

    1 week ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Loan Operations Administrator 2 (Servicing) · Location: · CityScape · What you'll do: · The Loan Operations Administrator is responsible for performing duties related to loan operations servicing, specializing in processing complex loan transactions, preparation ...

  • First Citizens Bank

    Director, Commercial Loan Operations

    2 weeks ago

    First Citizens Bank Phoenix, United States

    Overview: As Director, Commercial Loan Operations, you will have full accountability for the Phoenix Commercial Loan Operations team. This team focuses on the boarding and servicing of complex specialty commercial loans including syndications and participations. This critical rol ...

  • First Citizens Bank

    Director, Commercial Loan Operations

    2 weeks ago

    First Citizens Bank Phoenix, AZ, United States

    Overview · As Director, Commercial Loan Operations, you will have full accountability for the Phoenix Commercial Loan Operations team. This team focuses on the boarding and servicing of complex specialty commercial loans including syndications and participations. This critical ro ...

  • First Citizens

    Director, Commercial Loan Operations

    3 weeks ago

    First Citizens Phoenix, United States

    Overview · As Director, Commercial Loan Operations, you will have full accountability for the Phoenix Commercial Loan Operations team. This team focuses on the boarding and servicing of complex specialty commercial loans including syndications and participations. This critical r ...

  • First Citizens Bancshares, Inc.

    Senior Operations Specialist – Global Loan Operations

    1 week ago

    First Citizens Bancshares, Inc. Phoenix, United States

    This Senior Operations Specialist Global Loan Operations position establishes the ongoing maintenance of commercial loans. Researches or reconciles complex information. Accountable for performing assigned functions efficiently while ensuring all re Operations, Operations Speciali ...

  • First Citizens Bank

    Senior Operations Specialist Global Loan Operations

    2 weeks ago

    First Citizens Bank Phoenix, United States

    Overview: · This Senior Operations Specialist Global Loan Operations position establishes the ongoing maintenance of commercial loans. Researches or reconciles complex information. Accountable for performing assigned functions efficiently while ensuring all regulations, procedur ...

  • Western Alliance Bank

    Senior Loan Operations Administrator- BCLC

    3 days ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Senior Loan Operations Administrator- BCLC · Location: · CityScape · What you'll do: · Senior Loan Administrators are responsible for completing all of the tasks involved with closing and disbursing commercial loans for a variety of loan products offered by the Bank, ...

  • Western Alliance Bank

    Senior Loan Operations Administrator- BCLC

    1 week ago

    Western Alliance Bank Phoenix, United States Full time

    Job Title: · Senior Loan Operations Administrator- BCLC · Location: · CityScape · What you'll do: · Senior Loan Administrators are responsible for completing all of the tasks involved with closing and disbursing commercial loans for a variety of loan products offered by the Bank, ...

  • Strategic Staffing Solutions

    Loan Operations Processor

    6 days ago

    Strategic Staffing Solutions Tempe, United States

    Loan Operations Processor – Onsite required Mon-Fri · Tempe, AZ - 100% on-site · 9 months– may be extended - $20/hr · • 2+ years of Loan Documentation experience · • Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with ...

  • Northern Trust Corporation

    Manager, Loan Operations

    1 week ago

    Northern Trust Corporation Tempe, United States

    Is balanced between high level operational execution and development, and execution of strategic direction of business function activities 6. Responsible for direct interaction with different committees and/or management 7. Strategic in developing, i Operations, Manager, Operatio ...

  • Integro Bank

    Lending Operations Specialist or Team Lead

    2 weeks ago

    Integro Bank Phoenix, United States

    : · **JOB TITLE: Lending Operations Specialist / Team Lead** · **REPORTS TO: VP Credit Officer** · **SUMMARY**: · You own it, are accountable and likely are a top performing employee, or team lead in loan operations and servicing at a financial institution. You value and prefer a ...

  • Western Alliance Bank

    Loan Administrator

    1 week ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Loan Administrator · **Location**: · Biltmore · What you'll do: · Phoenix, AZ Loan Administrators are responsible for completing all of the tasks involved with closing and disbursing commercial loans for a variety of loan products offered by the Bank, including Comme ...

  • Western Alliance Bank

    Loan Administrator

    2 weeks ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Loan Administrator · **Location**: · Biltmore · What you'll do: · The Loan Administrator will assist the Warehouse Lending Group in documenting, negotiating, and closing various types of warehouse lending transactions. The Loan Administrator may draft and/or review b ...

  • First Citizens Bank.

    Svb - Credit Servicing Specialist Ii

    2 weeks ago

    First Citizens Bank. Phoenix, United States

    **Overview** · Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner. · First Citizens Bank helps personal, busi ...