- Process electronic client files and activate new account placements.
- Perform file transmissions with scrub, credit reporting/skip-trace vendors.
- Assist internal departments and clients with accessing information, troubleshooting problems and resolving system inquiries while providing timely and accurate responses.
- Ensure client reporting, exception processing and file processing requirements and timelines are met.
- Review account details and report settlement, paid in full and other exception statuses to clients.
- Perform detailed reviews of letter data and Process and release the letter files.
- Assist with mail processing, check depositing, payment posting, transaction balancing and remit reporting.
- Assist with preparation for client, state and regulatory audits.
- Comply with company policies and procedures (to include all IT required security and privacy policies and procedures), client standards and all applicable federal, state and regulatory laws.
- Perform other duties as assigned or needed.
- Intermediate excel and Outlook skills.
- Must be detail-oriented with the ability to multi-task and work under tight deadlines.
- Excellent verbal and written communications skills.
- Must possess strong math/accounting skills.
- Ability to handle and prioritize multiple tasks simultaneously.
- Previous computer and/or data entry experience.
- Knowledge of CUBS Application System.
- High school diploma or equivalent required.
- Proficient with Microsoft Office Suite or related software.
- Prolonged periods of sitting at a desk and working on a computer with multiple displays.
- Must be able to lift up to 15 pounds at times.
- Dual hand dexterity/repetitive use of hands 80% of the time (typing on computer and dialing phone).
- Ability to speak proper English grammar and use proper telephone etiquette.
- Ability to hear.
- Simple/light grasping required both hands 80% of the time.
- Typical noise level for work environment (moderate noise).
- Close vision required (clear vision on 15 inch or larger computer monitors).
- Typical noise level for work environment (moderate noise).
- Remote workspace must meet following criteria:
- Remote workspace must be quiet, secure and distraction free.
- Must have reliable internet connection ability to connect directly (not via wi-fi) to a company provided equipment to a router.
- Must be able to work with IT representatives to troubleshoot connectivity issues.
- Must meet ACI's security and safety requirements.
-
Service IT Specialist
1 day ago
Stark Tech Group Buffalo, United Statesper year | Buffalo, NY, USA | Salary | Integration | Full Time · Advance your career with the Stark Tech team. We'll shape your future together · Stark Tech is a total optimization provider of facilities and energy solutions. · Stark Tech leads the market in providing cutting-edg ...
-
92G Food Service Specialist
2 weeks ago
Army National Guard Buffalo, United States Full timeJob Description · It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. ...
-
Customer Service Specialist
5 days ago
Person Centered Services Buffalo, United StatesCustomer Service Specialist · Buffalo Description This position is responsible for providing a welcoming first impression of Person Centered Services and ensuring that all inbound calls and web inquiries are answered with a high degree of professionalism. The Customer Service Sp ...
-
Payroll Service Specialist
1 week ago
Supplemental Health Care Corporate Buffalo, United StatesJob Description · Job DescriptionWhat does a Payroll Service Specialist do? · The Payroll Service Specialist is responsible for payroll orienting and continued communication with Field Talent, creating a positive experience, and maintaining a high level of professionalism. Assist ...
-
Support Services Specialist
14 hours ago
Caz Recovery Buffalo, United StatesSupport Services Specialist (F/T Evenings) · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, suppo ...
-
Patient Services Specialist
1 week ago
Planned Parenthood of Central and Western NY Buffalo, United StatesPatient Services Specialist (Regular Part-Time or Full-Time) · West Seneca, NY ) - Health Services · Job Type · Full-time, Part-time · Description · Patient Services Specialist(Regular Full-Time or Part-Time)West Seneca, NY · Planned Parenthood of Central and Western New York (PP ...
-
Service Development Specialist
2 weeks ago
MSX International Buffalo, United StatesJob Description · Job DescriptionTitle: Service Development Specialist - Buffalo, NY · Location: · Buffalo, NY, US · Date: Aug 31, 2023 · Title: Entry Level Automotive Dealership Consultant · Location: Buffalo, NY · Job Type: Full-time with Benefits · Who We Are: · We are MSX ...
-
Client Service Specialist
3 weeks ago
American Coradius Buffalo, United StatesJob Description · Job DescriptionJob Title: Client Service Specialist · Location: Amherst, NY/Remote (HYBRID Role, in office 3 days per week) · Hours: Full-Time, 40 hrs/week · POSITION SUMMARY: Responsible for providing effective customer service for internal and external custo ...
-
Food Service Specialist/Cook
4 days ago
Cazenovia Recovery Systems Buffalo, United StatesApply Description Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. · This position is responsible for the preparation and monitoring of the program's food service plan. · Responsibilities · Prepares healthy and nutritious meals ...
-
Food Service Specialist/Cook
1 day ago
Cazenovia Recovery Systems Buffalo, United StatesPrepares healthy and nutritious meals in accordance with the agencys four-week cycle menu and in accordance with the USDA/ US Food Code/ NY Subpart 14-1. Maintains an inventory of required food service supplies that are necessary for the day-to-day Food Service, Cook, Specialist, ...
-
Auto Customer Service Specialist
3 weeks ago
defi AUTO LLC Buffalo, United StatesJob Description · Job DescriptionAbout defi SOLUTIONS: · defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicin ...
-
Customer Service/ Collections Specialist
5 days ago
Stark Tech Buffalo, United StatesAdvance your career with the Stark Tech team. We'll shape your future together · Stark Tech is a total optimization provider of facilities and energy solutions. · Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer en ...
-
Food Service Specialist/Cook
2 days ago
Caz Recovery Buffalo, United StatesFood Service Specialist/Cook · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. · This position is responsible for the preparation and monitoring of the programs food service plan. · Re ...
-
Customer Service/ Collections Specialist
1 day ago
Stark Tech Group Buffalo, United Statesper hour | Buffalo, NY, USA | Hourly | Corporate | Full Time · Advance your career with the Stark Tech team. We'll shape your future together · Stark Tech is a total optimization provider of facilities and energy solutions. · Stark Tech leads the market in providing cutting-ed ...
-
Customer Service Staffing Specialist
1 day ago
PeopleReady Buffalo, United StatesJob Description · Job DescriptionWe are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. · In this role you will be making a difference by recruiting new applicants and assistin ...
-
Customer Service Staffing Specialist
5 days ago
PeopleReady Buffalo, United StatesJob Description · We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. · In this role you will be making a difference by recruiting new applicants and assisting them throug ...
-
Customer Service Specialist
3 weeks ago
Zenner & Ritter Inc Buffalo, United StatesCustomer Service Specialist · LANCASTER, NY - OFFICE POSITIONS · Be the Best at what you do and Save the Day · With over 90 years of continuously servicing the Western New York/ Buffalo region we've grown a strong base of loyal clients through delivery of market leading service ...
-
Installer Service Specialist
3 weeks ago
O'Reilly Auto Parts Buffalo, United StatesO'Reilly Automotive Bailey Ave [Retail Associate / Customer Service] As a Service Specialist at O'Reilly Automotive, you'll: Be proficient in parts lookup, invoicing, inventory and delivery management; Use experience to find the right part required to fulfill the need of our prof ...
-
Retail Service Specialist
3 weeks ago
O'Reilly Auto Parts Tonawanda, United States Full timeCompensation Pay Range: · $ $18.00The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of As ...
-
Nexus Dynamics Búfalo, United StatesBúfalo 'Die Deutsche Bahn is one of the most diverse employers in Germany. Every year, we are looking for over 5,000 apprentices in 50 different professions who want to grow and improve with us. · We are currently seeking candidates for a 3-year apprenticeship as a specialist in ...
Client Service Specialist - Amherst, United States - American Coadius
Description
Job Title: Client Service SpecialistLocation: Amherst, NY/Remote (HYBRID Role, in office 3 days per week)
Hours: Full-Time, 40 hrs/week
POSITION SUMMARY: Responsible for providing effective customer service for internal and external customers by processing exceptions, performing client reporting, file processing and resolving system inquires.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The pay scale for this position may vary if an applicant possesses experience outside of what American Coradius International LLC (ACI LLC) reasonably anticipates for this position.
Client Service Specialist professionals in Buffalo
-
Alena Korins
Aspiring Social Worker I College Student