Membership Development Director - Redlands, United States - Redlands Chamber of Commerce
Description
Membership Development
We are seeking a dynamic individual to join our team in a pivotal role focused on fostering community growth and engagement.
Position status and working hours:
Part-time, non-exempt, 5 days per week.
Compensation:
USD per hour.
Responsibilities:
Membership Growth and Engagement:
- Identify and cultivate relationships with businesses, companies, and industry sectors, advocating the benefits of our organization to facilitate membership conversions.
- Maintain an uptodate database of prospective members within our network, extending invitations to relevant business activities.
- Provide regular updates to the Executive Team on membership outreach and progress towards targets.
Retention Initiatives:
- Implement and oversee a robust member retention program, leveraging Volunteer support to enhance member engagement and satisfaction.
- Facilitate a seamless onboarding process for new members, highlighting business benefits and fostering connections within our community.
- Present tailored advertising, committee, and sponsorship opportunities to meet the needs of current members.
Member Services:
- Collaborate with the Executive Team to evaluate potential member benefit programs and partnerships.
- Utilize the current membership database to meticulously record member interactions and maintain accurate member account information.
- Serve as a liaison to our Volunteer team, coordinating outreach efforts and ensuring alignment with organizational goals.
Administrative Support:
- Prepare comprehensive reports for monthly Board meetings, providing insights into membership trends and statistics.
- Contribute to the development and maintenance of membership marketing materials, including newsletters, welcome packets, and membership directories.
- Undertake additional tasks as directed by the Executive Team to support organizational objectives.
Required Skills and Qualifications:
- Exceptional verbal and written communication abilities.
- Great presentation skills.
- Strong commitment to delivering relationshipfocused customer service.
- Proficiency in Microsoft Office suite (especially, Word, PowerPoint, and Excell), database management software, and analytics tools, WordPress would be an advantage.
- Demonstrated problemsolving skills and a proactive approach to challenges.
- Selfmotivated with a professional demeanor and reliable transportation.
Desired Qualifications:
- Bachelor's Degree or equivalent professional experience preferred.
- Fluency in multiple languages is advantageous but not a must.
- A valid CA driver's license
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