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Fort Mill

    Exchange Engineer - Fort Mill, United States - Yoh, A Day & Zimmermann Company

    Yoh, A Day & Zimmermann Company
    Yoh, A Day & Zimmermann Company Fort Mill, United States

    3 weeks ago

    Yoh, A Day & Zimmermann Company background
    Accounting / Finance
    Description

    Candidates must sit local to Fort Mill, SC or Charlotte, NC

    The Jr. Exchange Engineer's role is to participate in the planning, design, and management of the company's Messaging and Collaboration infrastructure. This position will provide subject matter expertise in support of Exchange on-premises, Exchange Online, and Microsoft 365 core services. To support this requirement, the role requires strong knowledge and expertise with designing, engineering, implementing, and supporting the relevant messaging, collaboration, and core M365 technologies.

    Responsibilities:

    Assist with projects focused around migrating 50,000 mailboxes from a single on premises Exchange organization to 5000+ distinct M365/EXO tenants

    Assist with developing roadmaps, governance, processes, and policies aligning to business and IT strategy

    Assist with expansion of future "Digital Office" offerings

    Function as an engineer for the various messaging applications and tools in M365 within the Digital Office space

    Act as liaison with Compliance and Regulatory teams

    Prioritize deliverables including project and BAU activities

    Provide on-call support for operational support teams as needed.

    Assist in performing all tasks necessary to fulfill service level agreements regarding Exchange and MS Teams availability and security

    Requirements:

    Bachelor's degree in computer science or information systems or equivalent IT work experience (10+ years)

    4+ years' experience with Microsoft Exchange Online including migrations

    3+ years' experience with Microsoft Teams Online including 3rd party integrations

    Experience migrating thousands of on-premises Microsoft Exchange mailboxes from a single organization to multiple Exchange Online tenants

    Core Competencies:

    Expert level knowledge of Microsoft Exchange

    10+ years' experience with Microsoft Exchange on premises

    2+ years' experience with Microsoft Teams

    3+ years' experience with ProofPoint Email Protection with a deep understanding of DKIM, SPF, and DMARC

    Extensive experience with eDiscovery & Electronic Communications Compliance Management in a heavily regulated industry

    4+ years' hands-on experience managing Entra ID tenant permissions, Conditional Access Policies and security settings related to regulatory compliance

    Extensive experience configuring and troubleshooting end user clients (Outlook and MS Teams) on multiple platforms (Windows, MacOS, iOS & Android)

    Extensive experience creating and modifying PowerShell scripts to automate and manage on-premises and cloud-based Microsoft offerings

    Excellent written, oral and presentation skills

    Ability to explain technical procedures in business terms for non-technical stakeholders

    Ability to develop strategic customer relationships, gain trust, and respect for the team

    Hands-on software and hardware troubleshooting experience

    Experience with Jira, Miro and Confluence a plus

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