Immigration Application Assistant - Saint Louis, United States - International Institute of St. Louis

Description

Job Description

Each year refugees and immigrants come to the United States to seek a better life and/or protection from persecution in their home country. To help them build their lives in the United States, International Institute of St. Louis offers pro-bono and low-bono legal services for these refugees and immigrants by providing competent and comprehensive immigration legal services.

The Immigration Application Assistant must enjoy working in an environment that is mission-driven and community-oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Immigration Application Assistant must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.

Spanish speaking preferred.

Duties/Responsibilities

• Prepare and submit various applications. (ie. Family reunification, affidavit of relation, etc.)
• Submit requests for more documents from respective application adjudication offices.
• Prescreen immigration services customers to determine immigration needs and eligibility.
• Schedule appointments for clients for immigration services
• Provide monthly reports of status of applications.
• Maintain accurate records
• Perform other administrative tasks and appropriate duties as assigned.

Required Skills/Abilities

• Ability to prioritize, effectively manage multiple projects
• Ability to maintain confidentiality of client and company information.
• Demonstrated ability to work with individuals from different ethnic, cultural, and socio-economic backgrounds.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently and as part of a team

Education and Experience

• Bachelor's degree OR equivalent experience.
• Administrative experience, 1-3 years

JOIN US

Get ready to make a difference in the lives of refugees every day If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit

INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA