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Service Technician - San Antonio, TX, United States - Ingersoll Rand
Description
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The Centrifugal Service Technician – Compression Technologies and Services serves?customers by installing, trouble shooting, repairing and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components.You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.Effectively communicates verbally and in writing with customers and co-workers.
Provides technical assistance on equipment pre-commissioning and start-ups, installations and repairs of compressed air systems.Including "hands-on" work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.
Able to read wiring schematics and diagrams for all equipment.
Documents service and installation activities by completing work orders for each job, maintenance checklists and daily time sheets.
Increases Ingersoll Rand customer's awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
Performs tasks requiring analysis and troubleshooting skills.
Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47- point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.Daily travel to customer sites, occasional overtime, and occasional overnight stays required.
Basic Air Quality (system compressor/dryer – air treatment)
Operating knowledge of Microsoft office software and other basic computer usage.Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases
Advanced customer service skills including conflict management and opportunity development/consulting
Attend required Ingersoll Rand training
This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
It requires employees to regularly lift and or move weight limits in line with the safety policy.NYSE:
IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities.
Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.
PandoLogic.