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    supervisor, retail - Houston, TX, United States - Reformation

    Reformation
    Reformation Houston, TX, United States

    6 days ago

    Default job background
    Full time
    Description
    Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist.

    We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably.

    Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion-running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible.

    The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

    We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education


    Sales Supervisor:


    No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence.

    Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand.

    The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.

    Consistently meet and exceed sales goals

    ~ Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

    ~ Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation

    ~ Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership

    ~ Support merchandising presentation strategy and concept standards, lead and train staff as needed

    ~ Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback

    ~ Uphold and lead by example with all policies and procedures

    ~ Display a dedicated approach to motivate and support sales associates

    ~ Onboard new hires while providing in the moment coaching to improve performance of existing associates

    ~ Contribute and lead through training and customer experience programs

    ~ Minimum of 3 years Retail Experience required.

    ~ Experience working with a sales or retail organization and/or operationally intensive business.

    ~ Full Time, Hourly

    ~ Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

    Health, vision, and dental insurance for eligible employees
    ~ Paid vacation, sick, holidays & volunteer time-off for eligible employees
    ~ Mission based company + casual and entrepreneurial work environment
    ~All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status
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