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    Patient Care Coordinator - Grand Rapids, United States - Sonova

    Sonova
    Sonova Grand Rapids, United States

    1 day ago

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    Description
    Who we are

    You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team.

    Above all, you want your work to matter:
    Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.


    We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.


    If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

    Join Sonova. Create sense.

    Grand Rapids(MI), United States

    Patient Care Coordinator - Grand Rapids, MI

    Hear Michigan Centers, part of Alpaca Audiology


    Location:
    Grand Rapids, MI

    5020 East Beltline North East, Suite 106, Grand Rapids, MI 49525

    Current pay:
    $17.00 – 19.00 an hour + Sales Incentive Program


    Hours:
    Monday-Thursday 9:00am-5:00pm

    Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

    A day in the life of a Patient Care Coordinator involves:

    Providing exceptional customer service in person, over the phone and by email

    Scheduling appointments and organizing files for the clinic's Hearing Care Professionals

    Managing and maintaining client accounts while building relationships

    Working with insurance companies to ensure successful private & third-party billing

    Assist with cleanings and minor in-clinic device repairs – don't worry, training provided


    What you get in return:
    Medical, Dental & Vision Coverage

    401K with a Company Match

    Legal Shield and Identity Theft Protection

    FREE hearing aids to all employees and discounts for qualified family members

    8 paid holidays and 1 floating holiday annually

    Eligible for monthly bonus

    Growth and development opportunities

    We'd love to hear from you if:
    You possess strong communication and customer service skills

    You enjoy making outbound calls to ensure our patients stay on their hearing journey

    Your aligned with our value of helping others

    You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

    Don't think you meet the criteria?

    If you're willing to go all in and learn, we'd still love to hear from you

    Apply today, we look forward to reviewing your application

    #INDPCC

    Sonova is an equal opportunity employer.

    We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.

    We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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