-
Director of Operations
3 weeks ago
The Travel Corporation (TTC) Cypress, United States: · **ABOUT US** · We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positi ...
-
Director Clinical Operations
3 weeks ago
HCA Houston Healthcare North Cypress Cypress, United StatesThis position is incentive eligible. · **Introduction**: · Are you ready to manage in a new era as a Director Clinical Operations where building a healthier tomorrow is more than a job? Our HCA Houston Healthcare North Cypress team is committed to partnership, innovation, legacy ...
-
Director of Operations
1 week ago
Community Medical Wellness Centers, USA Long Beach, United StatesJob Summary: · Provides leadership and direction to health services operations, responsible for overall administrative operations (including:), serves as member of the Administrative Staff, participates in organizational receptionist, administrative support staff, medical and beh ...
-
Director of Operations
4 days ago
California Prime Recovery Fountain Valley, United StatesCalifornia Prime Recovery is a substance use and mental health treatment facility located in Orange County, CA. Experience within the treatment industry is preferred but not required. This role requires managing client care, satisfaction and safety with business growth and operat ...
-
Director of Operations
3 weeks ago
IDC Logistics, Inc. Lynwood, United States**Position Summary** · The Director of Operations is responsible for providing leadership and direction to the overall performance of the warehouse/distribution center to ensure that business operations are executed efficiently and effectively, accomplish the goals/objectives/ope ...
-
Director of Operations
4 days ago
Safe Haven Detox Orange, United States***:The Operations Manager will supervise, train, evaluate, schedule, and administer responsibilities of all Behavioral Health Technicians of Willow Springs Recovery. Under the supervision of the Executive Director (ED), the Operations Manager is responsible for documenting activ ...
-
Director of Operations
2 weeks ago
Teledyne Microwave Solutions Torrance, United StatesWe are seeking a highly skilled and experienced **Director of Operations** to join our team. As the Director of Operations, you will be responsible for managing all activities related to operations and development of company products by performing the following duties personally ...
-
Director of Operations
2 weeks ago
Superba Food + Bread Los Angeles, United StatesWe are a company of 4 uniquely designed and soulfully managed cafes and full-service restaurants plus a commercial bakery. Over the next several years, Superba will continue to grow to new neighborhoods in Southern California. We are committed to chef and product-driven food, cra ...
-
Director of Operations
2 weeks ago
Red Oak Enterprises West Hollywood, United States**Location: Hybrid** · Position Type: Full-Time · Base Salary: $100,000 - $150,000 Annually · Bonus Opportunities: Quarterly Bonuses · About Red Oak Enterprises · At Red Oak Enterprises, we're dedicated to simplifying the apartment leasing process with cutting-edge technology, en ...
-
Director of Operations
3 weeks ago
Catalina Dental Redondo Beach, United StatesExcited to add a Director of Operations We have a great team of experienced professionals who have been with us for years because we believe in providing a fun and positive working environment. We believe that everyone deserves the ability to eat comfortably and smile beautifully ...
-
Director of Port Operations
1 week ago
AJR Trucking Long Beach, United States**Company Name: MDB Transportation** · **FLSA Status for Employee: Exempt.** · **Position Type: Full-Time.** · **Location: Compton, CA (On-Site).** · **Salary Range: $90,000-$140,000.** · MDB Transportation is a fully asset-based carrier offering unmatched reliability in a dynami ...
-
Assistant Director, Occupancy and Operations
2 weeks ago
California State University Fullerton, United States**Job no**: 538303 · **Work type**: Staff · **Location**: Fullerton · **Categories**: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time · Position Description · Job Title · Assistant Director, Occupancy and Operations · Classification · ...
-
Director of Operations
3 weeks ago
The Travel Corporation Cypress, United StatesJob Description · Job DescriptionDescription: · ABOUT US · We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exception ...
-
Director of Operations
1 week ago
Amerivet Los Angeles, United StatesJoin a world-class team of veterinary management professionals. · AmeriVet Veterinary Partners Management is seeking a Director of Operations to support our Los Angeles area practices. This is a leadership and support position for our growing family of veterinary practices in the ...
-
Director of Operations
9 hours ago
Yoshinoya America, Inc. Torrance, United States**Position Title: Director of Operations - Quick Service Restaurants** · **Reports to: VP of Operations** · **Salary $115,000 - $130,000 DOE** · **/OBJECTIVE**: · The Director of Operations (DO) will oversee 5 6 district managers who supervise 5 8 restaurants each. This is a fiel ...
-
Director of Operations
3 days ago
Manhattan West Enterprise Company LLC Los Angeles, United StatesManhattan West Enterprise Company ("Manhattan West") is seeking a Director of Operations to join our team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including ...
-
Operating Director
3 days ago
Cornerstone Caregiving Los Angeles, United States**We are looking for someone who**: · - Wants to leave behind the typical structured, 8-5 desk job · - Is willing to bet on themselves and be financially rewarded for it · - Enjoys problem solving within a fast-paced environment · - Wants an autonomous position with support as ne ...
-
Director, Philanthropy Operations
1 week ago
United Way Irvine, United States**Purpose of Position** · The Director of Philanthropy Operations will facilitate and support the philanthropy and campaign fundraising goals through strategic revenue strategy and services, database administration and data integrity, prospect/portfolio management, prospect resea ...
-
Regional Director of Operations
2 weeks ago
Discovery Behavioral Health DBH Irvine, United States**Company Description** · At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it. As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide. Working collabora ...
-
Director of Plant Operations
3 weeks ago
Oceans Healthcare Pasadena, United StatesThe Plant Operations Director is to provide leadership to the Plant Operations Department at the facility by actively directing and supporting the Plant Operations Departments at each hospital with all work related to the physical plant and ancillary systems, engineering, grounds ...
Director of Operations - Cypress, United States - The Travel Corporation
Description
Job DescriptionJob Description Description:
ABOUT US
We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.
The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference.
We're leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable.
We're seeking new talent to elevate our team and can't wait to hear from you.HOW YOU'LL WORK
We're energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.
We offer a flexible work environment - in person in exciting offices and virtually with leading technology.
Working together across markets, teams, and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands.
Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.PERKS
After your first year, you get an annual travel credit of $1,250 to travel on any one of our core travel brands.
You also get 2 weeks a year where you can work from anywhere in the world, your choice.To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses.
Plus, we give $3,000 per year to support external learning and development courses that interest you and drive your passion.
Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too.
We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy.
We ensure that travel is a force for good and that we MAKE TRAVEL MATTER.POSITION SUMMARY
The Director of Operations is the lead executor of brand strategy about service delivery.
Overseeing the smooth running of all operational aspects leading up to, during, and post-trip, as well as directing recruitment, training, development, and performance management of the on-road teams in collaboration with the Operations Managers.
Applicant must be in SoCal and able to come to the Cypress office.Requirements:
Key Responsibilities
Directs the administration of all that pertains to TDs to ensure it complies with company policy and service standards. Directs the areas of recruiting, hiring, training, performance evaluations, P&C administration, and scheduling of new and existing Trip Managers
Analyze and improve workflows to ensure deadlines for operations season are met in preparation for peak operating season and within the overall Tour Operators Business Cycle.
Monitor and support all Quality Improvement efforts.This includes monitoring all aspects of the internal CTQ questionnaire process and computerized system for data collection, entry, and benchmarking for the Executive Team and internal customers.
Work in conjunction with the Product and Operations Team to assess whether tour components are meeting quality and service delivery standards.
Oversee the administration of all customer relations processes and service excellence metrics. This includes working with the operations team to receive, log, and respond to escalated client concerns and quality control situationsDirect the administration of tour technical itineraries every year in conjunction with the operations team.
Ensure the completion and accuracy of technical itineraries, guest documents, and website in line with brochure itineraries for accurate and effective delivery of the products and services.
Review and analyze trends in the program, identifying issues, developing and recommending solutions and best practicesAssist with Product Development for new and existing tour programs based on guest feedback and TD feedback
Acts as a liaison between Operations Administration, Contracting, Build, and Travel Experience teams to ensure brand standards are maintained and timely and exceptional delivery of services provided by collaborating teams
Key member of the TTC Tour Brands & Contiki Incident Response Team
Competencies
Proficiency in Microsoft Office applications (Office, Word, Excel, PowerPoint) required.
Strong verbal and written communication skills required. Proactive, strategic mentality with the ability to communicate well and motivate others required. Ability to communicate with all levels of staff required.
Vision correctable to 20/20 with reasonable accommodation required. Ability to look at a computer monitor for extended periods required.
Able to sit for long periods and to use a computer, mouse, and keyboard is required. Able to lift 20 lbs with reasonable accommodation preferred.
Strong analytical and problem-solving skills are required. Ability to accommodate a variable work schedule (occasional nights, weekends, and high degree of travel) required.
The ability to work calmly under pressure and respond to situations with a considered approach is essential.
Experience
5+ years of professional experience, in a fast-paced operational environment, client services, partnership management, and product management required. Travel-related experience is required.
Travel & Other Requirements
Extensive travel across North America required with weekend and overnight stays
The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances.
To all recruitment agencies:
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr
