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Operational Controls Analyst - Greenville, United States - NewRez LLC
Description
Also doing business as Shellpoint Mortgage Servicing1100 Virginia Drive, Suite 125
Fort Washington PA 19034
Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services.
Operational Controls Analyst (On-site) page is loaded
Operational Controls Analyst (On-site)
Apply
locations
SC, Greenville
time type
Full time
posted on
Posted Yesterday
job requisition id
R5081
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies.
What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms).
On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary FunctionThe Operational Controls Analyst is responsible for executing the Company's key risk programs that ensure it is in compliance with company policies, procedures, and all applicable laws, rules, regulations.
Compliance regulations include agency and investor requirements, that may include reviewing and researching loan files.Direct Reports
N/A
Principal Duties
Assist in the preparation of Monthly Reports which track and monitor material, moderate, and recurring exceptions identified during the reviews.
Deliver feedback on any necessary revisions/updates to policies and procedures.Gather LOB requirements, develop standard test scripts within internal systems, and UAT, as applicable.
Manage monthly vendor scorecard oversight.
Effectively present information/respond to questions from managers, clients, customers, and public.
Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
Analyze results from loan reviews and identify trends, either in loan quality or personnel.
Escalate any loan concerns to management and provide all necessary
justification/documentation.
Serve as occasional delegate to more senior members of the team.
Performs related duties as assigned by management.
Education and Experience Requirements
High school diploma or equivalent, required.
Bachelor's degree, preferred.
3+ years experience in mortgage servcing
Prior experience with various mortgage operations applications.
Knowledge, Skill, and Ability Requirements
Strong Microsoft Office skills to include MS Word, Excel & PowerPoint
Strong working knowledge of SQL/data systems, and mortgage servicing systems.
Knowledge of FHA, VA, USDA, FNMA and FHLMC policies and guidelines.
Knowledge of mortgage loan processing, compliance, investor products or loan servicing
Strong interpersonal, oral, and written communication skills
Excellent customer service orientation.
Ability to multi-task, effectively prioritize tasks and responsibilities, effective time management.
Strong analytical skills:
effective decision-making skills with the ability to appropriately exercise independent judgment and escalate quickly where needed.
Strong quality orientation with an attention to detail and accuracy.
Ability to work independently, as well as effectively function as a member of the Business Controls Team.
Accountability; strong work ethic.
Integrity, ability to maintain and work with confidential information.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities.
Management reserves the right to modify, add or remove duties and request other duties, as necessary.Company Perks
:
:
Incentives
Newrez NOW:
We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
Different makes us better.CA Privacy Policy
CA Notice at Collection
The right company in the right industry.
In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans.
In addition to offering an in-demand product, there are two things you should know about us:
We value and reward entrepreneurial spirit, and we are growing.
Few lenders are as innovative, as financially solid, as well managed and on track to become America's leading lender as the Newrez Family of Companies.
We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here.
These competitive advantages set us apart, and they're why you can grow with us for the long term.#J-18808-Ljbffr
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