Customer Service Representative - Anderson, United States - Insight Global

Insight Global Anderson, United States

1 week ago

Description

The customer service representative will interface directly with customers, vendors, and outside sales, to process orders and generate quotes.

Essential Job Functions:
Primary in answering phones and addressing customers and vendor needs.

Work alongside Inside Sales to Generate Quotes.

Take and process customer orders converting them to sales orders.

Coordinate with vendors to produce accurate Purchase Orders for parts/machinery ordered.

Coordinates shipping and receiving of orders (Generates Bill of Lading)

Track open sales orders and confirm delivery dates are met.

Verify orders are scheduled to ship from vendors correctly.

Continually update CRM System with all information from order process

Verify stock/order stock and office supplies

Maintain Top 20% Customers Special Pricing in QuickBooks

Schedule and follow up on shipments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
.

Experience with CRM system preferred

Experience with QuickBooks preferred
HS Diploma Required (follow on schooling preferred)

3-5 years relevant work experience required

Microsoft Office Proficient

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