- Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
- Obtain necessary credit and payment information from guests
- Provide check cashing and foreign currency conversion for hotel guests
- Coordinate with other hotel departments to satisfy guest requests
- Provide detailed information about hotel facilities and operating hours
- Adhere completely to all Loews Hotels Star Service Standards
- Sell rooms in accordance with Front Desk sales strategies
- Receive and transmit guest messages
- Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
- Distribute and coordinate completion of SQS survey cards during guest check-out
- Read Group Profiles and Banquet Event information on a daily basis
- Maintain the cleanliness and excellent condition of equipment and work area
- Other duties as assigned
- Maintains clean and excellent condition of Front Desk area
- Maintains proper stock of all supplies in Front Office
- Executes emergency procedures in accordance with hotel standards
- Notifies appropriate individuals and departments of any problems or unusual matters of significance
- Attends all appropriate hotel meetings and training sessions
- Is polite, friendly, and helpful to guest, employees and management
- Promotes and applies teamwork skills at all times
- Complies with all hotel standards, policies, and rules
- Complies with safety regulations and procedures
- Remains current on hotel information and changes
- General knowledge of hotel departments
- Excellent communication skills - oral and written
- Excellent guest service skills
- Knowledge of computer programs utilized in property management
- Able to work a flexible schedule, including weekends and holidays
- Must be able to stand for an eight-hour shift
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Front Office Agent
2 days ago
Dream South Beach Miami, United StatesSummary · - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may ...
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Front Office Agent
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Trump Miami Resort Management LLC Miami, United States Full timeJob Description · Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. · Position Purpose: · Ensure the guest experience is seamless during the arrival and departure process and throughout th ...
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Overnight Front Office Agent
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Trump Hotel Collection Doral, United States Full time* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. · Position Purpose: · Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest wit ...
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Overnight Front Office Agent
5 days ago
Trump Miami Resort Management LLC Miami, United States Full timeJob Description · Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. · Position Purpose: · Ensure the guest experience is seamless during the arrival and departure process and throughout t ...
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Overnight Bilingual Front Office Agent
2 days ago
Roami Miami, United States Part timeFront Desk Agent - Guest Service Specialist · Here at Roami in Miami, the Front Desk Agent position is a crucial part of our team, helping ensure our guests have a memorable experience by providing a problem-free stay The primary responsibilities of the Guest Services Specialist ...
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Client Services Representative
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Jeanette M Linker Insurance Agency Inc Polo, United StatesReady for that change you've been telling yourself about? · Looking for a new career where you're valued and well compensated? · **Come join our team** · 1st year, join us as our Client Services Representative and grow into a licensed office assistant specializing in Auto /Home I ...
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Front Office Agent
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Trump National Doral Miami Doral, United States Full timeEnsure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features. EXAMPLE OF DUTIES:ESSENTIAL FUNCTIONS - Completes VIP registration process by inputting and retriev Office Agent, Office, Agent, ...
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Life/health Insurance Position
2 days ago
Lexi Goza - State Farm Agent Miami, United StatesPosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Lexi Goza - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. Yo ...
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Call Center Team Leader
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KIWISAT USA, LLC Miami, United StatesSatellite TV company call center is looking for the Sales and Cold Call agent team leader. · Bilingual (English and Spanish) is needed. · Working hour: Tuesday to Saturday 11AM-8PM · Job and duty: · Interview agents. · Training agents. · Management agents · Script writing. · Lead ...
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Insurance Renewal Specialist
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Golden Trust Insurance Miami, United StatesNew Insurance office seeking insurance agents to join our growing team. We are looking for agents who are dependable, efficient and responsible. · The position requires answering phones and assisting customers with processing endorsements, quotes, renewing policies, and any other ...
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Call Center Agent
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South Mountain Healthcare & Rehabilitation Center Miami, United StatesWe are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent ma ...
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Air Exports Specialist
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Freight Forwarder with 40 years in the Industry Miami, United StatesExport Coordinator. · - Qualified individual with knowledge in the Freight Forwarding Industry for at least 2 years._ · - Experience working with Airlines or Steamship Lines. · - Experience with **MAGAYA** **operating** **system**. · - We offer an attractive salary & overtime, pe ...
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Life Insurance Agent
4 days ago
webys traffic inc Miami, United States**About Us**: · At [Company Name], we redefine the standards of excellence in life insurance advertising. As pioneers in leveraging social media platforms, we specialize in generating high-quality leads from individuals actively seeking life insurance solutions. What sets us apar ...
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Air & Ocean Export Specialist
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Savino Del Bene USA Miami, United StatesSavino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third p ...
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Front Office Agent
4 days ago
Trump Miami Resort Management LLC Doral, United States Full time*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. · Position Purpose: · Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest wi ...
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Customer Service Representative
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J&G Insurance Services Miami, United StatesJob Summary: · - Manage large amounts of incoming calls · - Direct these calls to the right agent · - Generate sales leads for CSRs · - Identify and assess customers' needs to achieve satisfaction · - Build sustainable relationships of trust through open and interactive communica ...
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Guest Experience Manager
2 days ago
EAST Miami Miami, United States**JOB DESCRIPTION** · **Position Title**: Guest Experience Manager · **Department**:Guest Experience (GE) · ***Report to: Director of Guest Experience** · **Nature of the Job** · **Basic Purpose & Objective of the Position** · Oversee the daily operations of the Guest Experience ...
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Life/health Insurance Position
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James Boruff - State Farm Agent Miami, United States**ROLE DESCRIPTION**: · **James Boruff Insurance and Financial Services** is seeking a qualified and empathetic professional for the role of Life Insurance Customer Representative. As a customer-oriented expert, you will market the best Life/Health insurance services and products ...
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Account Representative
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James Boruff - State Farm Agent Miami, United States**ROLE DESCRIPTION**: · **James Boruff Insurance and Financial Services **is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative, your knowledge of insurance prod ...
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Front Desk Agent
1 week ago
Catalina Hotel & Beach Club Miami Beach, United States**Summary/Objective** · The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · **Essential Functions** · Reasonable acc ...
Front Office Agent - Miami Beach, United States - Loews Hotels
Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel.
Job Specific
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: