Jobs
>
Chicago

    Entry Level Customer Service Agent - Chicago, United States - Elevation Academy

    Elevation Academy
    Elevation Academy Chicago, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Job Title: Entry Level Customer Service Agent

    Company: Elevation Academy

    Location: Chicago, IL

    About Elevation Academy: Elevation Academy is a leading personal coaching company dedicated to empowering individuals to reach their fullest potential. Through personalized coaching programs, workshops, and resources, we strive to inspire personal growth, career advancement, and overall well-being.

    Job Description: As an Entry Level Customer Service Agent at Elevation Academy, you will play a crucial role in ensuring our clients receive exceptional support and assistance. You will be the first point of contact for individuals seeking guidance and information about our coaching programs and services. Your primary responsibility will be to provide friendly, efficient, and knowledgeable assistance to all inquiries, whether via phone, email, or in-person interactions.

    Key Responsibilities:

    1. Respond promptly and professionally to customer inquiries via phone, email, and in-person.
    2. Assist clients in understanding our coaching programs, services, and offerings.
    3. Provide guidance and support to clients in selecting the appropriate coaching program based on their needs and goals.
    4. Process new client registrations and manage client accounts accurately and efficiently.
    5. Handle and resolve customer complaints and concerns in a courteous and timely manner.
    6. Collaborate with other team members to ensure seamless customer experiences across all touchpoints.
    7. Maintain up-to-date knowledge of company products, services, and policies.
    8. Assist in administrative tasks such as data entry, filing, and document management as needed.
    9. Contribute to ongoing improvements in customer service processes and procedures.

    Qualifications:

    • High school diploma or equivalent; college degree preferred.
    • Previous customer service experience is a plus but not required.
    • Excellent communication skills, both verbal and written.
    • Strong interpersonal skills with the ability to build rapport with customers.
    • Empathetic and patient demeanor when handling customer inquiries and concerns.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Proficiency in basic computer applications (e.g., Microsoft Office, email, internet browsing).
    • Willingness to learn and adapt to new processes and systems.
  • Omni Hotels & Resorts

    Guest Services Agent

    2 weeks ago

    Omni Hotels & Resorts Chicago, United States Full time

    The Guest Service Agent provides assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Responsibilities Use friendly and appropriate expressions when engaging guests. Be able to perform all front des Guest Service, Agent, Guest, ...

  • Sonesta International Hotels Corporation

    Guest Service Agent

    2 weeks ago

    Sonesta International Hotels Corporation Chicago, United States

    Sonesta ES Suites Chicago Schaumburg is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives cover Guest Service, Agent, Operati ...

  • Hilton Hotels & Resorts

    Guest Service Agent

    2 weeks ago

    Hilton Hotels & Resorts Chicago, United States

    As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Hotel, Agent, S ...

  • Hilton Hotels & Resorts

    Guest Service Agent

    2 weeks ago

    Hilton Hotels & Resorts Chicago, United States

    · . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Hotel, Agent, ...

  • Marriott Hotels & Resorts

    Guest Service Agent

    3 weeks ago

    Marriott Hotels & Resorts Chicago, United States

    Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the ap Guest Service, Agent, Service ...

  • Worldwide Flight Services, Inc.

    Passenger Service Agent

    3 weeks ago

    Worldwide Flight Services, Inc. Chicago, United States

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our cust Passenger, Agent, Service, Re ...

  • Magical Destinations Travel

    Customer Service Agent

    1 week ago

    Magical Destinations Travel Chicago, United States

    About the job Customer Service Agent · Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel · Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Ser ...

  • Omni Hotels & resorts

    Guest Services Agent

    2 weeks ago

    Omni Hotels & resorts Chicago, United States Full time

    Chicago Hotel · Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. T ...

  • Hilton

    Guest Service Agent

    2 days ago

    Hilton Chicago, United States OTHER

    The DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for a Guest Service Agent to join the team · This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier. · The Guest Service Agent ...

  • Omni Hotels

    Guest Services Agent

    2 weeks ago

    Omni Hotels Chicago, United States Full time

    Location · Chicago Hotel · Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to na ...

  • Hilton

    Guest Service Agent

    2 days ago

    Hilton Chicago, United States OTHER

    Join the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago's most iconic hotel. · Be a part of 150 years of world-class service and carry it forward into the next century Centrally located in downtown Chicago's loop and acces ...

  • Study Hotels

    Guest Services Agent

    2 weeks ago

    Study Hotels Chicago, United States

    The Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, a ...

  • Enterprise Holdings

    Customer Service Agent

    2 weeks ago

    Enterprise Holdings Chicago, United States

    Overview: · Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Customer Service Agent. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and servi ...

  • Study Hotels

    Guest Services Agent

    2 weeks ago

    Study Hotels Chicago, United States

    Job Description · Job DescriptionThe Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/out ...

  • Rieder North America

    Customer Service Agent

    3 weeks ago

    Rieder North America Chicago, United States

    Job Description · Job DescriptionWe are seeking a Customer Service Agent to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. We are in the construction vertical focusing on architectural facad ...

  • SIXT USA

    Customer Service Agent

    1 hour ago

    SIXT USA Chicago, United States

    Job Description · Job DescriptionCompany Description · Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With nearly $3 billion in revenue and a ...

  • Kimpton Hotels

    Guest Service Agent

    2 weeks ago

    Kimpton Hotels Chicago, United States

    Why We're Here · We believe heartfelt, human connections make people's lives better. Especially the people who work here. · Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard a ...

  • Study Hotels

    Guest Services Agent

    1 hour ago

    Study Hotels Chicago, United States

    Job Description · Job DescriptionThe Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/out ...

  • UnitedService Companies

    Guest Service Agent

    2 weeks ago

    UnitedService Companies Chicago, United States

    Job Description · Job DescriptionGeneral Purpose · The Guest Service Agent performs all reception area duties such as greeting guests, answering guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. The Guest Service Representative ...

  • Marriott International

    At Your Service Agent

    2 weeks ago

    Marriott International Chicago, United States

    Job Number · Job Category Rooms & Guest Services Operations · Location W Chicago - Lakeshore, 644 North Lake Shore Drive, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · A ...