Customer Rep Associate I - Augusta, United States - State of Maine

State of Maine

Verified Company

Augusta, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Opening Date:

May 14, 2024:

Closing Date:

May 28, 2024:

Job Class Code: 6512

Grade: 11

Salary:
$ ~ PLUS an additional:

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$0.60/hour Institutional Stipend:

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$0.45/hour 2nd shift differential:

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$0.

55/hour for 3rd shift differential:

Position Number:
:

Schedule:
Flex (more information will be provided during the interview process):

Watch this video to learn more about building your career with us at Riverview Psychiatric Center:Come Join Our Team**
Agency information:The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

Riverview Psychiatric Center is a hospital specializing in providing state of the art care to individuals in Maine with severe and persistant mental illness.

Riverview is located on the Kennebec River in Augusta, Maine.

Augusta is Maine's capital city located one hour north of Portland, an award-winning city with excellent cultural opportunities and two and a half hours north of Boston.

With a new state of the art high school, world class cancer care center, and the exciting redevelopment of the riverfront and downtown, Augusta is a wonderful place to live and work.

Job duties:

Riverview Psychiatric Center is seeking a Customer Rep Associate I to work in the hospital's operations area. This is office support and clerical work involving the supervision of a central security system. Keeping pertinent records and maintaining operations of the 24/7 building control area is of most importance. Work involves responsibility for speed and accuracy in placing and answering a high volume of calls each shift. Additionally this position is reponsible for the assignment of state vehicles, monitoring cameras, and issuing of facility keys.

This position communicates with security and maintenance staff, monitors operations of the pager system, maintains log books, data entry and communicates and refers non-routine problems to supervisor.

Minimum Qualifications:

Application Information:

Benefits:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day.

We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

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Work-Life Balance

Rest is essential. Take time for yourself using
13 paid holidays,
12 days of sick leave, and
3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtimeexempt employees receive personal leave.

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Health Insurance Coverage

The State of Maine pays
85% 100% of employeeonly premiums ($10, $12,380.40annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

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Health Insurance Premium Credit

Participation decreases employeeonly premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

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Dental Insurance

The State of Maine pays 100% of employeeonly dental premiums ($350.40 annual value).

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Retirement Plan

The State of Maine contributes
13.41%
of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

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Gym Membership Reimbursement

Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

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Health and Dependent Care Flexible Spending Accounts

Set aside money pretax to help pay for outofpocket health care expenses and/or daycare expenses.

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Public Service Student Loan Forgiveness

The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

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Living Resources Program

Navigate challenging work and life situations with our employee assistance program.

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Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive
six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
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Voluntary Deferred Compensation

Save additional pretax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Learn about
additional wellness benefits for State employees from the Office of Employee Health and Wellness.

**_There's a job and then