- Represent the Company's technology products as they are sold to the Mining market, specifically the full suite of CAT MineStar solutions
- Resolve customer support cases in a timely manner via telephone calls, job site visits, office calls, etc.
- Work with Company field technicians to improve repair processes and to communicate troubleshooting standards
- Work with product managers to improve current product offering
- Develop and deliver classroom and on-the-job training material to support the Company Technician development including efficient install and troubleshooting procedures
- Develop and deliver customer training material for both MineStar office applications and field equipment
- Coordinate and communicate with technical team to complete component support initiatives, identify warranty issues, facilitate product repairs and address other administrative tasks as required
- Communicate with manufacturers to identify common failure causes and receive information related to product life
- At times climb onto equipment in the field to demonstrate the use of technology to customers
- 4 year Bachelor's degree; Associate's degree plus related experience
- Exceptional communication skills – ability to effectively present technical information and train new users
- Technical understanding of computer networking and servers
- Customer service oriented
- Ability to learn heavy equipment operation for the purpose of demonstration and training
- Knowledge of and experience with Mining equipment and technology is preferred
- Experience with wireless network infrastructure and support also preferred
- Lift bulky objects
- Standing, walking, using hands, talking, hearing.
- Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.
-
Mining Technology Support Specialist
1 week ago
Ziegler CAT Buhl, United StatesZiegler CAT has a full-time, Mining Technology Support Specialist opening. This position will provide technical support to Ziegler's mining customers, field service technicians, and sales staff primarily focused on the CAT MineStar suite of technology solutions. The technical sup ...
-
Mining Technology Support Specialist
3 weeks ago
Upland Talent Buhl, United StatesOur Mining & Heavy Equipment Dealership Group has a full-time, Mining Technology Support Specialist opening. This position will provide technical support to mining customers, field service technicians, and sales staff primarily focused on the CAT MineStar suite of technology solu ...
-
Mining Technology Support Specialist
1 week ago
Ziegler CAT Buhl, United States Full timeZiegler CAT has a full-time, Mining Technology Support Specialist opening. This position will provide technical support to Ziegler's mining customers, field service technicians, and sales staff primarily focused on the CAT MineStar suite of technology solutions. The technical sup ...
-
Mining Technology Support Specialist Intern
1 week ago
Ziegler CAT Buhl, United StatesZiegler CAT has an opening for a temporary, part time, Mining Technology Support Specialist Intern to assist the Mining Technology Support team with various duties relating to the ongoing support of various CAT MineStar related technology solutions. · Responsibilities: · Work s ...
-
Mining Technology Support Specialist Intern
1 week ago
Ziegler CAT Buhl, United StatesZiegler CAT has an opening for a temporary, part time, Mining Technology Support Specialist Intern to assist the Mining Technology Support team with various duties relating to the ongoing support of various CAT MineStar related technology solutions. Responsibilities: Work safely ...
-
Specialist in General Medicine
3 weeks ago
Nexus Innovations Buhl, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, a medical center in the Bremerhaven area, we are currently seeking a Specialist in General Medicine (m/f/d) to join their team as soon as possible. ...
-
Training as a Retail Salesperson
2 days ago
Infinity Technologies Buhl, United StatesTraining as a retail salesman - focus on kitchen planning and sales m/f/d at BuhlWhat you can look forward to · Comprehensive training: With seminars, workshops and personal support at your location · Specialized qualification: As a kitchen sales specialist (m/f/d) at a training ...
-
IT Administrator
3 weeks ago
Infinity Systems Buhl, United StatesAbout ROFA INDUSTRIAL AUTOMATION AG: · ROFA Group stands for turnkey solutions from a single source in the fields of conveyor systems, automation technology, intralogistics, and special machine construction. We plan and implement new systems, modernizations, and conversions for o ...
-
Apex Dynamics Keewatin, United StatesBECOME PART OF THE ROSENBERGER OSI TEAM Service Technician - Data Center (m/f/d) · Rosenberger Optical Solutions & Infrastructure (Rosenberger OSI) is part of the international Rosenberger Group. For over 30 years, we have been known as experts in innovative cabling infrastructu ...
-
IT Support Specialist
3 weeks ago
Longwood University Virginia, United StatesYou are viewing a preview of this job. Log in · or register · to view more details about this job. · VIRGINIA DEPARTMENT OF CRIMINAL JUSTICE SERVICES ADVERTISEMENT · ROLE TITLE: Information Technology Specialist II · Working Title: IT Support Specialist · Position #: CJS00382 · ...
-
Employment Support Specialist
2 weeks ago
Minnesota Diversified Industries Hibbing, United StatesThis position is responsible for providing services towards the development of appropriate and functional workplace skills, attitudes, and behaviors for employees of all ability levels where barriers to employment exist. These activities will take place both within MDI and in com ...
-
Employment Support Specialist
3 weeks ago
MDI | Minnesota Diversified Industries Hibbing, United StatesThis position is responsible for providing services towards the development of appropriate and functional workplace skills, attitudes, and behaviors for employees of all ability levels where barriers to employment exist. These activities will take place both within MDI and in com ...
-
Aurora Ventures Chisholm, United StatesFull authorization for further education in the specialist competence of orthopedics and trauma surgery as well as full authorization for the specialist designation of special trauma surgery · Certified regional trauma center · The surgical spectrum includes all trauma surgical p ...
-
Computer Support Specialist
3 weeks ago
SAIC Virginia, United StatesSAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Norfolk, VA.**Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infr ...
-
Wealth Support Specialist I
3 weeks ago
Truist Financial Corporation Virginia, United StatesPrimary Location : · McLean, VA US · : · **Wealth Support Specialist I** · Job Description : · **The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing ...
-
Senior Research Support Specialist
1 week ago
Cloudera Virginia, United StatesBusiness Area: · Professional Services · Seniority Level: · Mid-Senior level · Job Description: · At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partn ...
-
NovaTech Solutions Hibbing, United StatesIn our IT, teams decide for themselves how to solve their tasks. This is how our team of over 300 IT specialists develops cutting-edge technology in cross-functional collaboration to enable the parcel delivery of tomorrow. Join us and together with our comprehensive logistics net ...
-
SilverTech Eveleth, United StatesJoin our vision and our success · What do we do at SER Group? The digital office of tomorrow - and that's already today. Because we are convinced: people and information belong together. They are the crucial combination that makes companies around the world successful. That's why ...
-
Quantum Innovations Eveleth, United StatesWe are an established law firm that has been in existence for many years and is known for providing comprehensive tax consulting services. With 40 dedicated employees and 6 experienced professionals, we take pride in offering our clients trustworthy and competent support. Our fir ...
-
Tax Specialist
3 days ago
Skyline Solutions Gilbert, MN, United States FreelanceWe are a modern tax firm in Darmstadt with a team of 30 open and friendly individuals who have found their calling in the world of taxes. Our team members value the mutual trust and the opportunity to work independently. Our positivity, absolute flexibility, and smooth, relaxed i ...
Mining Technology Support Specialist - Buhl, United States - Upland Talent
Description
Job Description
Job DescriptionOur Mining & Heavy Equipment Dealership Group has a full-time, Mining Technology Support Specialist opening. This position will provide technical support to mining customers, field service technicians, and sales staff primarily focused on the CAT MineStar suite of technology solutions. The technical support position will help internal and external customers maximize uptime for both field equipment and office applications by proactively providing training and support as well as resolving issues as they arise.Responsibilities:
Qualifications:
Travel:
Up to 25% travel is likely (primarily by automobile) for day trips within the dealer territory. Infrequent air travel is required to attend training sessions, mining equipment trade shows, or as otherwise required.
Minimum Physical Requirements:
