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    senior consultant - Atlanta, United States - HCL Technologies

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    Description

    Job Description (Posting).

    Design, develop and maintain reports, Dashboards, and KPIs Support the cloud budget and monthly forecast process, collaborating with cross-functional teams Monitor cloud consumption, detect cost anomalies, perform root cause analysis, and escalate anomalies to top management Analyze and report cloud consumption across multiple cloud platforms and multiple Business Units and produce meaningful insights from Cloud usage monitoring tools Provide financial analysis and guidance to calculate Unit Economics Assist and collaborate with cross-functional teams on Business Unit on understanding their cloud spend and achieving their FinOps objectives Collaborate closely with Procurement in defining commitment discounts Work closely with Finance teams to accurately forecast cloud spend and evolve the budgeting and forecasting process and tooling as necessary Assist in creating training material and conduct training on Cloud FinOps for various teams Serve as a FinOps ambassador throughout the organizationBackground, Experience &

    Expected Skills:
    Knowledge and understanding of Public Cloud pricing schemes Experience with native and 3rd party Public Cloud cost management & advisory tools(Cloudability, AWS Cost Explorer, AWS Trusted Advisor, Azure Advisor, GCP Recommenderetc.)

    High proficiency with MS Excel and PowerPoint Ability to work independently with strong attention to detail and accuracy Ability to develop and maintain strong internal and client relationships FinOps Certified Practitioner Optional Certification in AWS, Azure, or GCP Understanding of the core Finance & Accounting principles, a basic understanding of the accounting processes (budgeting, accruals, etc.)Preferred Qualifications:
    Knowledge and practical experience with SQL, Python Experience with data analysis and data visualization tools (PowerBI, BigQuery, Excel etc To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.

    (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

    (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.



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