TINA PERKINS

Resourceful and trustworthy with over 15 years of experience in accounting and financial management experience within a broad range of industries. My expertise is initiating projects and programs that boost efficiency in financial reporting and company cash flow. Also, a hands-on manager with proven skills in analysis, organization, troubleshooting, research, training, monitoring, leadership, interpersonal skills and improvement of operations.

• Answers questions and provides information to citizens relating to home repair and rehabilitation programs through various federal grants to include Community Development Block Grant.
• Conducts research and reviews federal grant requirements to develop Departmental procedures and processes for specific grants to ensure grants are administered in compliance with all applicable guidelines, requirements
• Verifies various home repair and rehabilitation program applications are completed accurately; notifies Community Development Manager of discrepancies or issues
• Enters related project or activity accounts and enters related information in the U.S. Department of Housing and Urban Development's (HUD) 
• Reviews contractor applications and checks references to determine eligibility for participation.
• Reviews the HRIS (Infor) system to ensure rehabilitation payments are processed accurately and in a timely.
• Develops bid specifications for rehabilitation projects and other related services; enters applicable information into the online purchasing system
• Provides assistance to Division personnel with the compilation of information for the preparation of grantee performance reports in compliance with the Department of Housing and Urban Development (HUD) requirements.
• Conduct research on federal, state, and local regulations relative to Community Development Division activities to ensure Division is in compliance
• Establishes and maintains a database to monitor the status and progress of rehabilitation applications and projects.
• Compiles and updates various power point presentations and publications for the division.
• Drafts and types various Division correspondence to include citizen inquiry responses, 
• Gathers and maintains demographic information relative to home rehabilitation applicants and contractors.
• Compiles information and prepares various narrative and statistical reports relative to rehabilitation activities; submits reports to Community Development Manager.
• Receives and reviews potential vendor applications for various rehabilitation projects to ensure applications are completed in compliance with all applicable guidelines, 
• Enters Community Development Division payroll information into the computerized financial/accounting system by coding leave time, overtime or salary adjustments.
• Establishes and maintains hard copy and computerized files and records relative to home repair and rehabilitation projects and other related information.
• Operates computer with database, spreadsheet, and word processing software in the performance of essential job functions.
• Customer service and product specialist 
• Customer resolution regarding disputes and Fraudulent claims 
• Assist in various loan departments when needed
• Train new employees on policies and procedures
• Recondition of various accounts 

Inbound and Outbound customer service

• Maintaining day-to-day compliance delegated by corporate.
• Arrange for appropriate maintenance, repair and improvement of the same.
• Implement policies and procedures
• Maintain balance sheets and financial data for reporting
• Inspects and approves all contract work performed on the property.
• Reconciling accounts for internal and external customers. 

Research and resolve any disputes or discrepancies in billed amounts. Update any inaccurate or missing information on the accounts

• Supervise receivable and payables accountants
• Liaison between sale representative and management 
• Schedule and manage warehouse workflow for various plants
•  Resolve accounting and billing issues regarding invoices and customer discrepancies.
• Train all new personnel in processing for all locations in mid-south region. 

Maintain customer records for accuracy