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Florida City
Tina Slater

Tina Slater

Customer Service Agent

Healthcare

Florida City, Miami-Dade County

Social


Services offered

I have been working from home since COVID. I work in the healthcare industrial and roadside dispatching handling inbound and outbound calls. In the healthcare, I review claims that has not paid and assist customer with unpaid bills to find a resolution by arranging payments, submitting appeals to insurance and posting payment and making detail notes with call to action. In the dispatching, I handle inbound and outbound calls assisting vehicle owners with disablement cars, scheduling services such as tire changes, battery jump or Tows and other services.

Approximate rate: USD$ 16 per hour

Experience

Provide service to customer who need help due to their distressed motorists to get their disabled vehicles back on the road or into garages for repair. I contact customers for payment non contracted providers to provide services. 

Education

I have had 2years certified Roadside Assistance Agent and 10 years of Insurance Collection experience.  

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