Tehmina Nasreen

As a dedicated and results-driven center manager, I bring over ten years of experience in community services. My passion lies in fostering a positive environment that supports both team members and the community we serve.

I excel in developing and implementing strategies that enhance operational efficiency, improve client satisfaction, and promote team collaboration. With a strong background in staff training and program development, I am committed to achieving our center's goals while nurturing a culture of inclusivity and growth.

I thrive in dynamic environments and am adept at problem-solving, ensuring that challenges are met with innovative solutions. My leadership style emphasizes open communication and empowerment, allowing each team member to contribute their unique strengths.

Outside of work, I enjoy cooking, traveling and spending time with family and friends, which help me maintain a well-rounded perspective and inspire creativity in my professional role.

I look forward to continuing to make a positive impact in our community and driving success.

• Manage center staff; organize clinic flow; maximize the number of families being served; address client complaints and concerns; assure the collection of accurate data; and establish and maintain mutually supportive relationships with other community-based services organizations and local physician practices. 
• Oversee 8 WIC staff at assigned center and help assist any other 7 centers if manager is off duty. 
• Maintain and improve total enrolled 1,930 participants’ caseload by creating reports to send appointment reminder text messages and call no-shows. 
• Responsible for carrying out the mission of the program and for the overall day-to-day administration of all operations within WIC Center.
• Inform and train WIC center staff of new State or Agency procedures, policies and requirements. 
• Oversee center operations including plant malfunctions, lack of service, or poor quality of service in conjunction with WIC Central Office. 
• Support and promote Participant Centered Nutrition Services (PCNS). 
• Run Monthly staff meetings and trainings.
• Provide training and coaching for issues that require immediate intervention and create action corrective plans. 
• Conduct regular staff performance evaluation quarterly. 
• Maintain the relationships with landlords and cleaning services. 
• Assist with storage room inventory: packing, unpacking, checking, sorting, inventory, creating lists of supplies needed, storying of supplies and equipment as needed.
• Develop and maintain inventory database, assist WIC staff in the purging and elimination of files destined for storage. 
• Keep WIC State manual and Local Agency manual up to date along with binders for forms and logs needed for daily services.

Rutgers University, School of Environmental and Biological Sciences, New Brunswick, NJ

­Bachelor of Science in Nutritional Sciences, January 2011

CLC – Certified Lactation Consultant