Suzzette Palma

6+ years in Administrative.

Administrative Assistant of New Mexico Financial & Estate Planning Attorneys – July 2024-Current

•Manage accounts receivable and client payment processing

•Coordinate calendars, appointments, and event timelines.

•Reconcile client expenses and maintain accurate financial records

Administrative of Paladin Technologies- Amarillo, TX July 2023-July 2024

•Supported office operations across multiple branch locations

•Prepared complex schedules and coordinated courier services

•Organized warehouse operations and inventory

Order Administrative at Verkada- Austin, TX January 2022-January 2023

•Processed orders and returns to ensure on-time delivery

•Communicated with customers and internal teams to resolve issues

•Handled escalations by coordinating cross-functional support 

Administrative of Villa Prints- Austin, TX October 2020-January 2022

•Prepared cost estimates and supported production coordination

•Assisted customers with pricing and order placement

•Created designs using Adobe Illustrator and supported e-commerce operations

Office Manager of iLaser Designs- El Paso, TX November 2018-October 2020

•Created invoices and estimates; processed payroll

•Managed vendor payments, customer communication, and order fulfillment

•Designed products and managed website, shipping, and online sales

Bachelor's Degree in Art.