Sultan Maxwell

I am about business and I am born leader. I am a learning magnet and I'm all about growth with opportunities of advancement. My mission is to continue to achieve these goals in a team effort where we all can win together. 

01/2022 - 06/2022 / Operations Coordinator
The Liberty Company - Woodland Hills, CA

Performed statistical analysis to gather data for operational and forecast team needs.
Reviewed claims report each day and investigated variances with accounting staff to keep records
accurate.
Review and become familiar with current operational workshops.
Maintain AMS downloads, run daily reports, troubleshooting problems and adding new clients to the
download process of new users on the carriers website.
Handle all User Logins from Carriers for employees.
Manage Carrier login/passwords for all divisions and departments. Participate with management on
special projects for updating Vendors and Carriers in AMS and Epic.
Maintain and update Admin Carrier Spreadsheet with agency codes and admin logins

04/2021 - 03/2022 / Underwriting Assistant
Builders Mutual - Raleigh, NC

I was trained and had to deliver feedback to members of the underwriting management team about
policies that had issues with, renewals, cancellations, driver's licenses information, and had to update
new underwriting policies and decisions: which was based on new businesses and MVRs.
I prepared detailed reports of cancelled policies, renewals that were given with a timeframe of thirty
days or less to see if the company wanted to move forward with a client.
Entered details about account information of clients into Lexis Nexus system; Heavy Data entry and
training on new concepts to update all policies that were given through ImageRight.
Copied, logged and scanned supporting documentation and placed all information in client files.
Attended online meetings about performances and any new information that was given that week;
constant emailing and Microsoft Team's communications on a daily basis.

02/2018 - 02/2021 / Manager/Office Services Coordinator
Kane Kessler P.C - New York , NY

Distributed incoming mail from shipments, couriers and postal delivery to four departments within an
organization; provided administrative support for diverse business requirements; upheld strong vendor
relations and sourced new vendors for specific needs.
Coordinated equipment, supplies and schedules for office functions.
Operated Neopost and Pitney Bowes postage software and equipment to register weight of packages,
automatically open letters, and apply meter postage on outgoing mail.
Managed front desk area by welcoming and greeting visitors and responding to in-person requests; set
up meetings, and prepared materials.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Compared vendor prices and negotiated for optimal savings.
Arranged corporate and office conferences for company employees and guests; maintained computer
and physical filing systems

09/2015 - 02/2018 / Office Services Coordinator/Reprographics Operator
Forrest Solutions Outsourcing - New York , NY

Answered incoming calls and read emails to redirect calls and forward emails to appropriate personnel;
respond to in-person request from staff members and lawyers.
Distributed incoming mail from shipments, couriers and postal delivery to eight departments within
organization.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving;
compared vendor prices and negotiated for optimal savings.
Arranged corporate and office conferences for company employees and guests; reviewed files and
records to obtain information to respond to customer and client requests.
Used Microsoft Word and other software tools to create documents and other communications; reviewed
files and records to obtain information to respond to customer and client requests.
Distributed incoming mail from shipments, couriers and postal delivery to several departments within
organization.
Used scanner and Canon/Xerox machines to scan important documents into computer system.
Monitored stock of office supplies to report shortages to management, including paper clips, stationery
and printer paper.
Operated Neopost and Pitney Bowes postage equipment to register weight of packages, automatically
open letters and apply meter postage on outgoing mail.

04/2021- 02/2022 / MTA Security Fundamentals And Networking
MyComputerCareer.com - Raleigh, NC

01/2001 - 06/2003 / Bachelor Of Arts: Communications in Film And Media Studies
City College Of New York - The City University Of New York, New York, NY

09/1994 - 06/1998  Bachelor Of Liberal Arts: Business
Borough Of Manhattan Community College The City University Of New York - New York, NY