Sonia Dix

I am a detail oriented and customer-focused professional with experience in fast-paced, service-driven environments. I have a strong background in client communication, account support, and managing sensitive information with accuracy and discretion. My experience includes working in regulated settings where attention to detail, compliance, and clear communication are essential.

I am comfortable handling high-volume interactions, building rapport quickly, and guiding customers through complex processes with empathy and professionalism.

I have experience working in customer service, outreach, and administrative roles within fast-paced, highly regulated environments. My background includes call center and client-facing work, where I handled high volumes of inquiries, explained services clearly, and maintained accurate documentation. I also have experience in title and escrow, supporting transaction coordination, document processing, and communication with multiple stakeholders.

have a High School Diploma/ Some College