
Siddarth Sabgani
Technology / Internet
About Siddarth Sabgani:
Around 8 + Years of professional IT experience in Software Design, Development, Analysis, testing and
implementation.
• Experience in ITSM | ITIL | CMDB | ITAM | ITOM | HRSD.
• Extensive experience with ServiceNow development, Maintenance and excellent experience in
ServiceNow Administration and Production support.
• Implemented and configured ITAM modules in ServiceNow, including Asset Management, Configuration
Management Database (CMDB), and Software Asset Management (SAM).
• Integrated HAM Pro with incident and problem management processes to streamline the handling of hardware-
related issues.
• Good knowledge of CMDB and Asset Management Services, Business Services and
Configuration item relationships.
• Integrated SAM Pro with incident and problem management processes to address software-related issues and
ensure timely resolution of software-related incidents.
• Configured HRSD security policies and access controls to ensure compliance with organizational and regulatory
requirements.
• Specialize in ServiceNow ITSM, deployment, installation, and maintenance of software as well as data
migration and data management
• Experienced in configuring and optimizing ServiceNow FSM for enhanced field service efficiency and customer
satisfaction.
• Extensively worked with Orlando, New York, London, and Kingston releases of ServiceNow.
• Experienced Senior ITOM Developer experience in designing, developing, and implementing IT
Operations Management solutions on the ServiceNow platform.
• Expertise in configuring and customizing ServiceNow ITOM modules including Discovery, Event
Management, Orchestration, and Service Mapping.
Experience
ServiceNow Developer
Education
Masters at University of Arkansas at Little Rock
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