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Houston
Sharne Castillo

Sharne Castillo

Customer Experience & Operations Specialist

Customer Service / Support

Houston, Harris

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Services offered

I support workplaces by combining strong customer service, clear communication, and reliable operational support. I’m experienced in handling transactions, managing inventory, assisting customers, and keeping daily operations running smoothly. I adapt quickly, learn new systems with ease, and bring a calm, professional presence to every environment.

Approximate rate: USD$ 18 per hour

Experience

I have over ten years of experience supporting high‑volume customer service, retail, and operations environments. My background includes cashiering, inventory support, gate operations, and front‑line customer assistance. I’m skilled at handling transactions accurately, resolving customer concerns, and keeping daily workflows organized and efficient. I adapt quickly to new systems, stay calm under pressure, and bring a reliable, solutions‑focused approach to every role.

Education

I’m currently completing my Bachelor of Arts in Psychology at South University, where I’m building strong communication, problem‑solving, and analytical skills. My studies support my ability to understand people, manage conflict professionally, and create positive customer experiences. I apply what I learn directly to my work, helping me stay patient, focused, and effective in fast‑paced environments.

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