Ryan Spicer

Hospitality‑tech strategist with 30+ years’ sector expertise, delivering experience transformation through scalable consulting frameworks, omni‑channel guest‑journey design, and AI‑enabled loyalty and upsell programs. Proven in C‑suite facilitation, cross‑team orchestration, and driving measurable growth

Transformation-focused consulting leader with 20+ years of cross-industry impact spanning hospitality, technology, and enterprise operations. Known as “the Restaurant Guy” for translating hands-on operational expertise into strategic, enterprise-scale solutions, I’ve led transformation programs for Fortune 500 and high-growth brands, including Yum! Brands (KFC), Red Robin, and Black Rifle Coffee. I specialize in aligning corporate strategy with field execution, designing executive workshops, and building cross-functional frameworks that acceleratethe  adoption of AI, digital platforms, and emerging technologies. With a proven record of driving measurable revenue growth, operational efficiency, and customer engagement, I bring emotionally intelligent leadership, C-level facilitation, and a reputation for moving organizations from ambiguity to action.

Master of Science in Management Information Systems (MIS), University of Illinois Springfield (2010–2013). This program blended technical depth with strategic leadership, equipping me to bridge business objectives with technology-driven solutions. Coursework in enterprise modeling, project management, data warehousing, and information security sharpened my ability to design scalable systems and guide organizations through digital transformation. The degree reinforced my expertise in aligning IT strategy with executive priorities, a foundation I’ve since applied to leading enterprise transformation programs, AI adoption initiatives, and cross-functional consulting engagements for Fortune 500 and high-growth brands.