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Juan Bustamante

Juan Bustamante

Computer, Tablet and phone Repair

Technology / Internet

Plantation, Broward

Social


About Juan Bustamante:

My name is Juan Sebastian and I have 15+ fixing and upgrading computers and other handheld electronics. I am bilingual (spanish) and have been servicing the Broward area for the past 12 years. I also know how to  make business cards, set up offices, and make advertising pamphlets?multimedia.

 I hope to be of service to you!

Experience

Computer Technician / IT Assistant Manager - 2 ½ years

Office Depot Store #136. 

650 N University Drive, Pembroke Pines 33024                            

While working as a computer technician I was been able to attain a multitude of social and technical skills that have helped me overcome difficult tasks; some of them are:

• Determine users’ technical needs and provide them with appropriate solutions
• Install hardware, software and drivers on computers
• Install and configure computer networks including LAN and WAN
• Test computers peripherals, hardware and software to ensure that they are working appropriately
• Upgrade software, patches and operating systems on a continuous basis
• Install and configure monitors, printers, speakers, video cameras, and multiple Bluetooth devices
• Troubleshoot hardware and software problems

Manage a team of 3 other technicians in the IT department (last year of work)
• Train coworkers on new software
• Maintain documentation of technical maintenance procedures carried out during tasks

 

IT Specialist - 2 ½ years 

TALK International

During my time at TALK, my supervisor (Kremena Parvanova) and I oversaw the upkeep of various software and hardware for ~80 users. 20 of those users were assisted on-site while the rest were helped remotely via TeamViewer / LogMeIn. 

Other tasks included:

  • Upkeep of 3 switches, 3 servers, 12 multifunction printers, 2 firewalls, 20+ APs and over 80 computers 
  • Replacement of faulty hardware (broken screens, memory, HDDs, keyboards, etc)
  • Upgrade of computer HDDs to SSDs
  • Backing up and cloning drives in a regular basis
  • Virus, spyware, worm, and adware removal
  • Creation of Do-It-Yourself documents for easy IT tasks to reduce unnecessary work 

IT services – 15+ years

I have been servicing the computers and printers for the following companies in a monthly basis:

  • AtoZ Home Improvement
  • Citra USA (Brazil based company)
  • Manny’s Well Drilling
  • Pierre’s Haitian Cuisine

 

Education

EDUCATION
McFatter Technical College (Davie, USA) – Computer Networking and A+ 

Microsoft Office Boot Camp

Comodo Internet Security implementation courses 1-5

Technical University of Pereira (Pereira, Colombia) – Computer Science 

Currently taking online courses on Encryption and SSD care and upkeep.

Currently taking Portuguese courses

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