Roberto Cruz

Dynamic and established bartender known for his exceptional ability to take guests
through a one-of-a-kind experience using his extensive knowledge and pride in the menu and
spirits. Highly proficient in all FOH and BOH restaurant operations with over 15 years of
experience in the service industry. Excellent in sales and product mastery and talented in
providing a warm, friendly, and welcoming atmosphere for both guests and colleagues.

Supportive team member with more than 15 years of experience in delivering excellent service and cultivating loyal clientele and a positive work environment. Capable of conducting all opening and closing bartender and manager activities, including but not limited building the staff learning material, completing the daily financial report for the previous day, pre-service notes for the shift, floorplan, and educating staff on menu daily and lead service for the shift, collecting cashouts, allocating tips properly, and creating spreadsheet showing distribution. Capitalizes on product knowledge when achieving and exceeding sales expectations while exemplifying the highest quality of service at all establishments.

Attained Certification from Consejo Regulador del Tequila (C.R.T.) in 2014.