

Rick Lim
Upper Management / Consulting
About Rick Lim:
Results-driven B2B Sales Development Professional with a proven track record of exceeding quotas, coaching high-performing SDR teams, and driving multi-million-dollar pipeline growth. Adept at developing sales strategies, optimizing outbound qualification and discovery call processes, and collaborating cross-functionally to maximize revenue. Passionate about building and leading SDR teams to success.
Experience
Sales Development Team Lead | Smarsh
2022 – 2025
- Served as Interim SDR Manager in Spring 2024, cross-collaborating with sales, marketing, and enablement teams to build and improve SDR initiatives with broader go-to-market objectives and efficient SLA management and qualification.
- Coached and helped hire 7-10 SDRs across SMB, MM, Public Sector, EMEA, and Enterprise teams on sales strategies, scenarios, and development feedback through group sessions and 1:1.
- Built out prospecting strategies, reports, and target account plans to track and forecast wins, improvements, and KPIs for SDRs, account executives and sales leadership.
- Established a culture of high performance on meeting/exceeding quotas while fostering teamwork, career progression, curiosity, and accountability amongst the team.
- Generated $7 Million in Net ARR pipeline and earning President’s Club honors in 2023.
Enterprise Sales Development Representative | Smarsh
2020 – 2022
- Consulted with Regulatory Compliance C-Level executives in Tier 2 accounts such as Marsh, Shell, and Voya Financial, averaging 126% monthly meetings quota.
- Opened $4.5 Million Net ARR in Sales Approved Opportunities, earning President’s Club honors in 2021.
Business Development Representative | SaleCycle
2018 – 2020
- Coached 4 SDRs on sales operations and Outreach best practices, leading to a 20% increase in team quota attainment.
Consulted with eCommerce C-Level executives, securing meetings with Mizuno, LL Bean, and Emirates, exceeding monthly quota with 10 monthly average client meetings
Education
MS Sports Management | Drexel University
2014 – 2016
BS Health Science | Boston University
2007 – 2011
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