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Madison Heights
Penny Roberts

Penny Roberts

Project Manager

Technology / Internet

Madison Heights, City of Madison Heights, Oakland

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About Penny Roberts:

Project Management Professional specializing in spearheading IT projects that increase efficiency, promote excellent customer relations, and contributes to the organization's bottom line.  Acknowledged for unique, significant experience leading various-sized projects within Healthcare, Manufacturing and Government sectors at national and global levels.  Adept at using a PMI certified methodology to design, build, control, test, and implement software and infrastructure systems.  

Experience

  • System Design Specification and Customer Acceptance Testing. 
  • Quality Management: ITIL, ISO9000, LEAN Methodology
  • JIRA
  • MS Office, MSP, Clarity, Lotus Notes, PeopleSoft, Confluence, Service Now
  • 25 Years’ Project Management experience
  • Charter/SOW Development
  • Risk/Issue Management and Mitigation Planning
  • PMP Certified, Agile Trained
  • Practices Integrity at the Highest Level
  • PMP Training Program Development and Mentoring

Education

BA in Communications and Marketing, Oakland University, Rochester, MI 1991

  • PMP Certification, 2001
  • HIPPA Certified
  • Certified Facilitator, 2001
  • Dale Carnegie Graduate
  • ITIL Certified, 2005
  • AGILE Trained

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