
Monica Smith
Customer Service / Support
About Monica Smith:
Dedicated and adaptable professional with extensive experience in customer service, hospitality, bartending, housekeeping, and office administration. Skilled in high-volume environments, multitasking under pressure, and maintaining a positive, professional attitude. Strong communication, organization, and problem-solving abilities with a proven track record of delivering excellent guest and administrative support.
Experience
Reliable and hardworking professional with a background in high-volume customer service, hospitality, and front-line operations. Experienced in assisting customers, processing transactions accurately, resolving concerns, and maintaining organized, clean work areas. Known for staying calm under pressure, supporting team members, and providing friendly, efficient service in busy environments.
Education
High School Diploma with some college coursework. Developed strong communication, reliability, and organizational skills applicable to customer service and team-based roles.
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