Miguel Madera

Recent Graduate with a Master’s Degree in Cybersecurity. Earned proficiency in cybersecurity framework
principles and dedicated to safeguarding digital assets. Currently an IT Specialist with a robust background
in troubleshooting complex technical issues. Seeking opportunities to contribute learned skills to a dynamic
organization in the field of Cybersecurity. Open to relocation in the US and Internationally.

Recognized for providing high-level technical support to users by identifying, investigating, and
resolving problems. Handle staff-generated tickets and troubleshoot issues to maintain productivity.
● Developed comprehensive cybersecurity policies outlining guidelines, procedures, and best
practices to safeguard organizational assets and mitigate risks.
● Maximize computer capabilities by studying applications relevant to users' work. Make
recommendations based on research to improve workflow efficiency. Provide training on new
software through in-person sessions or various online communication methods.
● Monitor and diagnose network and database systems. Identify potential issues and take steps to
ensure network servers are stable and have clean backups.
● Tasked with identifying Mobile Device Management software for the company. Selected and
implemented system.

University of Rhode Island, Kingston, RI Graduation: 12/2023
Professional Science Master’s, Cyber Security
GPA: 3.8/4.0
● Relevant Coursework: Digital Forensics, Information Assurance, Network & System Security,
Incident Response, Penetration Testing, Cyber Threat Intelligence.
● National Cyber Security Virtual Fair, 2022