viranch hiranandani

Motivated and adaptable professional with a Bachelor's degree in Computer Applications, and hands-on experience in customer support, market research, and retail operations. Skilled in cybersecurity, data analysis, and various software tools. Enthusiastic about leveraging technical knowledge, communication skills, and a strong work ethic in IT and security roles. Demonstrates a passion for learning, team collaboration, and problem-solving in dynamic environments.

Motivated IT and cybersecurity professional with hands-on customer support, market research, and retail operations experience. Bachelor’s in Computer Applications, complemented by foundational cybersecurity certification. Skilled in technical support, data analysis, CRM, and POS operations, with exposure to Python, SQL, and basic network security audits. Experience includes working as a Customer Care Associate handling inquiries and troubleshooting, conducting market research for actionable insights, and maintaining efficient operations in retail and hospitality roles. Enthusiastic about leveraging technical and analytical skills in IT, security, and customer-centric environments while continuously learning and collaborating within teams.

Bachelor of Computer Applications (2022) – SEMCOM, Sardar Patel University, India.
Built a strong foundation in computer applications and programming fundamentals.

Cybersecurity Foundations Certification (2023) – Coursera.
Completed foundational training covering network security, threat analysis, and risk management.

Post-Baccalaureate Diploma in Business Administration (in progress, 27 credits earned) – Thompson Rivers University, Canada.
Expanding knowledge in business administration to complement IT and cybersecurity skills.