About Kate Smith:
I have worked in customer service in one form or another for over 18 consecutive years and can tell you this much: quality of any experience is assured long after a bill is paid, an unsatisfied client is the best opportunity for learning, and kindness is not strategic: it’s surprising how fast the course of a conversation can go with strong eye contact and a smile as indication you’re listening.
Experience
Over 18 years and currently full-time employed in the state sector, but looking for part-time employment opportunities.
Education
High school graduate & some college.
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