Michelle Rigas

Store Manager and Master Esthetician focused on green industry with a penchant for product knowledge, active ingredients and their proper use, in addition to a palpable enthusiasm for continuous education on emerging indie and luxury eco brands. Penchant for forecasting trends in clean beauty and skincare, making informed decisions in retail sales through thorough customer consultations, ingredients composition reviews and curated coordination of streamlined offerings ultimately building better baskets and better relationships, driving repeat sales.

-Lead staff in the effective execution of duties, constructing a cohesive representation of the company's philosophy to better customer relationships and drive repeat sales.

-Coordinate stock rotation and inventory counts, minimizing shrink and constantly refreshing visual merchandising displays to sell through product and creatively reimagine goods on hand.

-Payroll and time management adjustment and approval. 

-Adhere to labor budget during creation of schedules.

-Trouble-shoot POS issues for staff. 

-Process credit/ stock returns in liaison with accounting.

-Organized consultations with customers and staff to better attend to their needs, concluding in larger sales with lower rates of returns.

-Managed orders, invoices, banking, trainings, and reviews.

-Oversaw hiring and operations for two locations.

Grossmont College, currently enrolled, Economics.

Bellus Academy, Esthetics; Master Esthetics.