leticia Darand

I am a dedicated and detail oriented Personal Assistant with several years of experience supporting professionals and managing day-to-day operations with efficiency and discretion. Throughout my career, I have developed a strong ability to anticipate needs, streamline processes, and create organized systems that allow my clients to focus on what matters most.

I am passionate about organization, productivity, and providing reliable support that makes a meaningful difference. I take pride in maintaining confidentiality, managing schedules seamlessly, and ensuring every task is completed with accuracy and professionalism.

My mastered skills include calendar management, travel coordination, email correspondence, document preparation, client communication, multitasking under pressure, and problem-solving. I am highly adaptable, tech-savvy, and committed to excellence in every task I take on.

FirstService Residential
Concierge
2020 – 2024

Served as the primary point of contact for residents, guests, and vendors in a high-traffic residential community.

Managed front desk operations, including phone systems, visitor access, package handling, and service coordination.

Assisted residents with scheduling, reservations, and special requests while maintaining professionalism and discretion.

Coordinated with property management and maintenance teams to ensure timely resolution of issues.

Maintained accurate records, incident reports, and confidential resident information.

Delivered exceptional customer service in a fast-paced environment while multitasking effectively.

Miami Dade College
Currently Pursuing Degree
Expected Graduation: 2030

Actively working toward completion of academic program while maintaining professional work experience.

Developing skills in communication, organization, and business operations.